Bonchon Richmond - Delivery Only
Restaurant
$$
1.6
(23)
Bonchon Richmond, primarily a delivery-oriented restaurant, suffers from several issues concerning food quality and authenticity. Many customers have expressed disappointment over the lack of flavors and authenticity in their dishes compared to the original locations. The service is also severely lacking, with multiple complaints about unresponsive customer service and order issues.
Closed · opens 4:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (804) 823-4595
Address: 2812 W Broad St, Richmond, VA 23230, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" The online ordering system is so cumbersome! It cancelled my order without a reason after waiting too long. Very frustrating experience. " (*Curated Review*)
" Not worth the money! My family and I ordered a bunch of items, and everything was cold and stale. Super let down! " (*Curated Review*)
" I was very excited about getting my Bonchon fix, but this location completely missed the mark! The flavors were off, and the service was frustrating. " (*Curated Review*)
" I ordered chicken from Bonchon Richmond thinking it would be delicious. Instead, I was met with dry chicken pieces. They’ve really lost that authentic touch. " (*Curated Review*)
" I won't be returning here. It feels like they don't care about quality control. My bulgogi fries were mostly meat with too few fries. Very disappointing. " (*Curated Review*)
Archived Reviews (20)
" My experience was poor overall. The chicken was tiny and lacked flavor. I've had better frozen options at the grocery store. " (*Curated Review*)
" If you're craving authentic Korean fried chicken, this isn't the place. The wings tasted boring and bland - not at all what Bonchon used to represent. " (*Curated Review*)
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