Chipotle Mexican Grill
Mexican Restaurant
$
2.8
(408)
Unclaimed
Despite some returning customers appreciating the authenticity of the food, many reviews highlight ongoing cleanliness issues and poor service at this Chipotle location. The food itself is often described as predictable and consistent with the Chipotle brand but marred by the lack of attention to the restaurant's environment.
Closed · opens tomorrow 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (608) 668-4463
Address: 9415 E 16 Frontage Rd, Onalaska, WI 54650, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My experience here was less than stellar. While the food was what you usually expect from Chipotle, the establishment had a filthiness to it that I just couldn't ignore. The tables were sticky, and everywhere you looked seemed not to have been cleaned for hours. Although the food was decent—my chicken burrito was tasty—the lack of cleanliness made me question the quality of the food prep itself. I think this Chipotle needs to focus and improve their environment before losing all their customers. " (*Curated Review*)
" If cleanliness is next to godliness, then this Chipotle's kind of lost its way. The tables were dirty and uninviting, and I could barely enjoy my meal because I was too focused on the unsanitary conditions. I had the chicken burrito and found it to be unremarkable compared to other locations. After this experience, I'm leaning towards avoiding this Chipotle altogether and will seek better options nearby. " (*Curated Review*)
" I can't believe how inconsistent this place is! I've visited multiple times, hoping for a better experience, but each time it seems like things have gotten worse. On this visit, I found the dining area to be a mess, which gave me a bad feeling about the cleanliness of the kitchen. Despite ordering their classic burrito, the flavors felt muted. The staff seemed overwhelmed, and one employee even dropped my bowl before serving it—needless to say, I quickly lost my appetite. I wish this location would step up their game. " (*Curated Review*)
" Decided to grab a quick bite at Chipotle with some colleagues. I expected the usual Chipotle experience, but the first thing that hit us was the messy dining area. The tables were not cleaned, and there was a lingering smell in the air. After waiting for a while, my bowl was served, but the ingredients seemed artificially composed, and I wasn't thrilled with the taste. I've had much better at other locations. I don't think I'll be recommending this place to anyone again. " (*Curated Review*)
" I rarely leave reviews, but my visit to this Chipotle was so disappointing I felt compelled to write. The restaurant was not up to the standards I've become accustomed to at Chipotle. The service was lacking, and the food seemed rushed. I ordered the steak burrito and found it to be overcooked and soggy. The tables were covered in food residue, which made my dining experience uncomfortable. I will not be visiting again anytime soon. " (*Curated Review*)
Archived Reviews (328)
" I must say that my overall experience at this Chipotle was not what I expected. The food was decent but felt rushed. The burrito I ordered was sloppily folded and fell apart as soon as I took a bite. The atmosphere was less than desirable; the inside was not clean, which made eating here uncomfortable. To top it off, the staff didn’t seem attentive or engaged, making me reconsider my choices in where to eat next. This location could use some improvement in both service and cleanliness. " (*Curated Review*)
" Not impressed with my visit to this Chipotle! The dining area was a wreck, with dirty tables and a chaotic atmosphere. The flavors in my burrito were passable, but I expected better quality and freshness. I've visited other Chipotles that seem to operate seamlessly, but this one felt like a forgotten takeout spot. With so many dining choices elsewhere, I don't see myself coming back. " (*Curated Review*)
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