Portofino West Ristorante

Italian Restaurant $$ 4.3 (320)


Portofino West Ristorante serves authentic Italian cuisine that many patrons rave about. Customers often highlight the quality of the food, noting its home-style preparation and flavor reminiscent of family meals. The attentive and friendly service, combined with a warm atmosphere, makes for a delightful dining experience.

Overall:

4.6

(268 reviews)

Authenticity:

4.5

Atmosphere:

4.6

Service:

4.8


Restaurant website: Website

Phone number: (623) 583-1931

Address: 12851 W Bell Rd #124, Surprise, AZ 85378, USA

Opening hours

Monday: Closed
Tuesday: 2:00 – 8:00 PM
Wednesday: 2:00 – 8:00 PM
Thursday: 2:00 – 8:00 PM
Friday: 2:00 – 8:30 PM
Saturday: 2:00 – 8:30 PM
Sunday: 2:00 – 8:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Reservable

Offerings

  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee

Amenities

  • Restroom Available

Good for

  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I’ve visited Portofino multiple times over the years, and I must say, their consistency is commendable. Every dish tastes like it was made with love, just like my Italian grandmother used to make. I always order the meatballs, and they never disappoint! But the real star was the homemade tiramisu—light, fluffy, and the perfect amount of coffee flavor. The service is always friendly, and I enjoy the live music on weekends. Despite some slight price increases, the experience is worth every penny. Looking forward to my next visit! " (*Curated Review*)

" Had a lovely time at Portofino! Although we had to wait during busy hours, it was worth it. I opted for the chef's special—the presentation was gorgeous and the flavors did not disappoint. My party and I loved the cozy atmosphere, and the staff made us feel welcome. I plan to visit again soon, especially for that dessert I didn’t get to try! " (*Curated Review*)

" I recently hosted a family gathering at Portofino, and it was a big hit! The private room they set up for us was perfect for our needs. The staff were exceptionally accommodating. Everyone loved their meals, and we also enjoyed several bottles of their house red wine. The variety on the menu is excellent, catering to various tastes. I loved the tagliatelle; it had the right balance of flavors, and unfortunately, I couldn't convince anyone to share desserts! Overall, very pleased with our experience. " (*Curated Review*)

" A disappointment for my first visit. I was looking forward to trying their acclaimed lasagna, but it was a letdown. It was overly saucy and lacked the depth of flavor I expected. The ambiance was nice, but I felt rushed by the staff who were eager to clear the plates even when we were still engaged in conversation. The service was quick, but at the cost of a relaxed dining experience. Perhaps it was just an off night, but I’m hesitant to return given the price point. " (*Curated Review*)

" While I have heard mixed reviews about Portofino, our time there was very pleasant. The staff was friendly, and our table was quickly ready despite us not having a reservation. I ordered the chicken piccata, which was well-cooked, and my partner enjoyed the spinach ravioli. They brought out freshly baked bread, which was a nice touch. However, my only gripe was that the side salad was a little boring and could have used more flavor. Overall, I would recommend this place for their warm service and casual atmosphere, just make sure to expect standard salad offerings. " (*Curated Review*)

Archived Reviews (258)

" I have to rave about the atmosphere at Portofino! It felt like stepping into Italy itself. The decor is charming, complete with rustic touches that make the restaurant feel cozy. I enjoyed the seafood cannelloni, which was loaded with fresh ingredients. The service was friendly, and they made us feel very welcome. Only downside was the little waiting time, but the food was worth it! " (*Curated Review*)

" Disappointment sums up my experience. The food felt mass-produced, like something out of a chain restaurant rather than an authentic Italian place. My spaghetti was bland and lacked the rich flavors necessary for a memorable meal. The service was fine initially but fell off after our food arrived; it took too long to get refills. I won't be returning, as this was not the experience I had hoped for. " (*Curated Review*)

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