El Pollo Loco
Mexican Restaurant
$
4.0
(783)
El Pollo Loco is generally well-regarded for its authentic flame-grilled chicken, with many customers praising the quality and freshness of the food. Service is typically friendly, although atmosphere has been noted to be affected by temperature issues at times, overshadowing the overall dining experience.
Restaurant website: Website
Phone number: (210) 436-1228
Address: 3938 Fredericksburg Rd, San Antonio, TX 78201, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’ve been coming to El Pollo Loco for a while now, and it never fails to impress. The grilled chicken tastes like it’s straight off the barbecue at home. I always get the chicken combo with beans and rice, and the portion is substantial for the price. Although the dining area could be maintained better since I encountered a strong smell during my last visit, the food outweighs any atmosphere issues. 5 stars for the flavor! " (*Curated Review*)
" Every visit to El Pollo Loco makes me remember why it's become a go-to for me! The salads are delicious with their grilled chicken topping; however, I feel like their portions could be a little bigger. Last time, I ordered a salad and found it to be a bit scarce for my appetite. The staff, on the other hand, are simply wonderful. They make you feel welcome and take the time to ensure your order is right. Looking forward to my next visit. " (*Curated Review*)
" Had a frustrating experience at El Pollo Loco. I ordered a taco platter and while the chicken was great, I found the presentation lacking. The tacos looked sad and the portions didn’t seem enough for two people. I expected the same portion size I received other times. The service was decent, but they seemed to be in a rush to get orders out. I might try again but I am hopeful consistency improves. " (*Curated Review*)
" I ordered the family meal for dinner, and it was relatively good but left some things to be desired. The chicken was flavorful but on the dry side, and I wished there were more beans with the meal. For the price, I expected a little more, and the atmosphere inside was warm and slightly unpleasant due to the broken AC. However, the staff was friendly and accommodating, and I loved the fresh salsa bar. Despite the drawbacks, it's a solid choice for a quick family dinner. " (*Curated Review*)
" I've been eating at El Pollo Loco for years and the quality has remained high! They have a nice variety of chicken options and I really enjoy their nachos with grilled chicken. The atmosphere can be a little loud and chaotic but the food keeps me coming back. On a couple of occasions, I've found the service slow, but the team is friendly. Just be aware of the peak hours and you'll enjoy your experience! " (*Curated Review*)
Archived Reviews (628)
" I had an incredible experience at El Pollo Loco last night! I ordered the chicken avocado burrito, and it was filled to the brim with tender chicken and fresh avocado. The side of street corn was a delightful touch that really complemented the meal. The staff was attentive and made great recommendations. The only downside was that the restaurant could use a little sprucing up, but the food made up for it. Definitely coming back for more! " (*Curated Review*)
" El Pollo Loco is my favorite spot to grab a quick meal! Their chicken is grilled to perfection and the flavor is always on point. I usually get the bowls since they’re very filling. Just keep in mind that dining in can be quite warm when the AC is out. Despite this, the staff does their best to keep everything clean and running smoothly. I highly recommend the chicken bowl if you haven’t tried it yet! " (*Curated Review*)
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