Hot Basil Thai Cafe

Thai Restaurant $$ 4.4 (164)


Hot Basil Thai Cafe is celebrated for its authentic Thai cuisine, characterized by fresh ingredients and remarkable flavors. Many reviewers note the cozy atmosphere, friendly service, and a solid offering of classic Thai dishes. The restaurant is also recognized for its accommodating nature towards various dietary preferences, enhancing its reputation as a true gem of Thai dining.

Overall:

4.6

(143 reviews)

Authenticity:

4.4

Atmosphere:

4.2

Service:

4.5


Restaurant website: Website

Phone number: (860) 523-9554

Address: 565 New Park Ave, West Hartford, CT 06110, USA

Opening hours

Monday: 11:30 AM – 2:30 PM, 4:30 – 8:00 PM
Tuesday: 11:30 AM – 2:30 PM, 4:30 – 8:00 PM
Wednesday: 11:30 AM – 2:30 PM, 4:30 – 8:00 PM
Thursday: 11:30 AM – 2:30 PM, 4:30 – 8:00 PM
Friday: 11:30 AM – 2:30 PM, 4:30 – 9:00 PM
Saturday: 4:30 – 9:00 PM
Sunday: Closed

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" What a hidden gem Hot Basil Thai Cafe is! After hearing so much buzz, I had to try it myself. I got their Pad Thai, and it was unlike any I've had before. The balance of flavors — sweet, tangy, and a hint of spice — was spot-on. Plus, the portion size was generous for the price. The setting is cute and inviting, perfect for casual dining or takeout. Overall, lovely experience and will definitely return for more! " (*Curated Review*)

" Hot Basil has a pretty extensive vegan menu, which caught my attention. I ordered their vegan dumplings and a spicy noodle dish. Both were packed with flavor, and the freshness was noticeable. The ambiance is perfect for setting up a casual meet-up with friends. The only downside was the wait time, which could be improved under busy hours. " (*Curated Review*)

" I can't help but rave about Hot Basil! The moment I walked in, I felt the warmth of the cozy setting and the smiles from the staff. The Drunken Noodles were perfectly spicy, and each bite exuded flavor. It’s evident they use quality ingredients, as everything tasted fresh. I also tried their sweet chili salmon, which was incredibly tender and bursting with flavor. I can’t wait to go back next week! " (*Curated Review*)

" My experience at Hot Basil was rather disappointing. I was excited after reading great reviews, expecting authentic flavors. The food I received lacked seasoning and was rather bland, which was not what I anticipated from a place noted for bold flavors. The staff were polite, but the slow service dampened my experience. It's a cozy spot, but I don't think I'll return unless I hear consistent improvements in the kitchen. " (*Curated Review*)

" I visited Hot Basil for a casual dinner recently and was completely won over by the food. Everything I had was freshly made, from the mango salad to the curry dish that followed. The mango sticky rice dessert was to die for! The ambiance is bright and lively, making it perfect for a casual gathering with friends. I'll be back for sure! " (*Curated Review*)

Archived Reviews (133)

" I recently had dinner at Hot Basil and it was just okay. The food didn't quite match the hype I heard. The Curry was not rich enough for my taste, and though the service was friendly, it was a bit slow. I wouldn’t say it’s a bad place, but I think there are other Thai restaurants in the area that would be a better choice for me. " (*Curated Review*)

" Overall, I had a decent experience at Hot Basil. I adored the spring rolls as an appetizer, but after that, I expected a bit more excitement from the main course. The food was decent, but didn't fully embrace that authentic Thai flavor I was looking for. The atmosphere is nice and cozy, though, and the service was generally good. " (*Curated Review*)

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