Chipotle Mexican Grill
Mexican Restaurant
$
3.5
(194)
Chipotle Mexican Grill offers a menu that reflects a modern take on Mexican cuisine, however, many customers reported inconsistency in the food's authenticity and freshness. While some enjoyed the flavors, others noted issues with undercooked rice and lack of seasoning, impacting the overall quality. Service has been highlighted as a concern, with multiple reports of inattentive staff and long wait times.
Restaurant website: Website
Phone number: (682) 235-1133
Address: 8522 Benbrook Blvd, Benbrook, TX 76126, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My experience at Chipotle was quite positive! The staff was friendly and welcoming. I had ordered a steak burrito, which was packed with lovely flavor. The only downside was that the dining area could use regular checks for cleanliness since some tables weren't wiped down, but overall, I had a great time. " (*Curated Review*)
" I really wanted to love this place, as I have eaten at other Chipotle locations. However, the Benbrook store just doesn't measure up. The guacamole was brown and looked old, and the staff seemed overwhelmed, even when it wasn't busy. My burrito was falling apart because it was so skimpy on the fillings. I can't recommend this location to anyone looking for a fulfilling meal. " (*Curated Review*)
" Visiting Chipotle used to be a delight, but this location seems to be struggling. The last time I was there, I was served cold food, and the atmosphere felt chaotic. I watched my order sit on the counter for too long before someone finally handed it to me. It seems like they are not paying attention to quality or service. " (*Curated Review*)
" As a frequent Chipotle customer, I've noticed this branch lacks consistency. My recent visit was satisfactory, but previous experiences were disappointing due to poor portion sizes. I ordered a burrito with extra chicken, but I swear it was the same amount as a regular. It's such a shame because I enjoy their food, but the inconsistent service here has made me consider alternatives. " (*Curated Review*)
" First visit to this Chipotle was a letdown. I had high hopes based on other locations, but my meal was poorly made. There were half portions of everything, and the chips were stale. Very unimpressed, and I left feeling dissatisfied. I wouldn't recommend coming here if you're craving quality Chipotle experience. " (*Curated Review*)
Archived Reviews (157)
" My experience at this Chipotle was a mix of good and bad. The decoration was nice, and the food was tasty enough, but the staff needs to be more attentive. I felt ignored while waiting to order, and that really impacted my mood. If they can fix the service, this location could be a gem. " (*Curated Review*)
" Had a pleasant experience at Chipotle today. The chip and queso were great appetizers while I waited for my burrito. The interior was kept neat, and although the staff was a bit busy, they made sure to keep everything running. My burrito was flavorful, though I wish I had more of the queso on it! Nonetheless, I'd gladly return to this location. " (*Curated Review*)
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