Sbarro
Pizza Restaurant
$
2.7
(68)
Sbarro offers a range of Italian-American fast food, notably pizza and pasta dishes, which some customers find lack authenticity and freshness, leading to inconsistent experiences. While a few reviews highlight the pizza's resemblance to New York style, many complaints focus on food quality, poor service, and unappetizing presentations. In general, it seems the establishment struggles with maintaining both food authenticity and customer service satisfaction.
Restaurant website: Website
Phone number: (814) 802-7070
Address: Pennsylvania Turnpike Exit 146 Eastbound Milepost 147, 3, Bedford, PA 15522, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" After hearing a few positive reviews, I decided to give Sbarro a try while traveling. The restaurant was moderately busy but well-organized. I ordered the spaghetti meatballs, which surprisingly turned out to be quite good and served hot. However, my friend ordered the pizza, and it wasn't baked enough; the crust was doughy, and it lacked that authentic New York flavor we had anticipated. The interior was clean and brightly lit, which was a plus. Overall, if you're stopping by for convenience, the experience can be hit or miss depending on what you order. " (*Curated Review*)
" I happened upon a Sbarro while filling my tank and decided to grab a slice to go. The pasta looked good, but I opted for the classic slice instead. When I took my first bite, I found it to be unremarkable. The sauce had potential but fell flat on flavor. The service was decent; they weren't overly friendly but were not rude either. It served its purpose as a quick stop along the way, but it didn't meet my expectations for real Italian food. " (*Curated Review*)
" Having visited Sbarro in the past, I can say there's a definite decline in quality. I decided to try their famous pizza again, but it was lukewarm and lacking flavor. I was also disappointed by the staff, who seemed overwhelmed and disgruntled. The ambiance of the place felt very rushed, and it didn't offer a warm and welcoming vibe. I hope they can work on improving both food authenticity and customer service in the future. Until then, I may have to skip this spot during travels. " (*Curated Review*)
" I had high hopes for Sbarro based on past experiences, but I have to say the quality has dropped significantly. When I ordered a pepperoni pizza, it came out less than appetizing with a soggy bottom. I waited quite a bit for my order and was disappointed with the overall ambiance too; it lacked the vibrancy you'd expect from an Italian eatery. The convenience factor might be appealing, but if the food isn't up to par, it's not worth it. I left feeling as though I had settled for subpar food. " (*Curated Review*)
" I've been a fan of Sbarro for a while, mainly for their pizza. However, my recent visit left me feeling unsatisfied. The cheese pizza I had tasted bland, and the crust was not as crisp as I remembered. The staff was courteous, though I felt they were short-staffed during my visit, leading to longer wait times. As for the ambiance, it was your typical fast food joint, nothing special. I might return if I'm in the area, but I won't be rushing back anytime soon. " (*Curated Review*)
Archived Reviews (56)
" This Sbarro location caught my attention because of its convenient access while filling up on gas. I was in the mood for a quick bite but was met with run-of-the-mill fast food Italian. The pizzas looked appealing at first glance, but upon tasting, they revealed themselves to taste generic and somewhat bland. The service was acceptable, but I felt as though the workers could improve their attitudes towards customers. I left with a full stomach but not particularly excited about returning. Overall, just an average dining experience with little authentic flair. " (*Curated Review*)
" My experience at Sbarro was disappointing. I ordered a meatball sub and pizza. The meatballs lacked flavor, and the pizza's crust seemed lazy and undercooked. The dining area was clean, but the service left much to be desired. I wished for a more authentic experience that would satisfy my cravings for Italian food. It felt rushed, and I don't think I will be back anytime soon. " (*Curated Review*)
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