El Pollo Loco
Mexican Restaurant
$
4.1
(707)
El Pollo Loco is known for its delicious chicken offerings that many customers find to be fresh and authentic. Most patrons enjoy the food and appreciate the decent service, though there are occasional complaints about the atmosphere and cleanliness, particularly in busy times.
Restaurant website: Website
Phone number: (818) 990-7655
Address: 4544 Saugus Ave, Sherman Oaks, CA 91403, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Disappointed with my last visit to El Pollo Loco. The food was bland compared to my usual experience, and the staff seemed overwhelmed. It took way too long to get my order, and when I received it, it was not the right combination of sides I requested. I hope this was just an off day, but I'm hesitant to return anytime soon. " (*Curated Review*)
" I had a family meal from El Pollo Loco recently and was impressed by how fresh everything tasted. The chicken was juicy, and the sides complemented the meal nicely. The staff was friendly and ensured we had enough utensils and napkins. I will definitely be returning soon! " (*Curated Review*)
" This place offers an excellent dining experience! The chicken burritos are packed with flavor and the sauces are delicious. The team works well under pressure, and the service is commendable. Highly satisfied with my meal and looking forward to visiting again soon! " (*Curated Review*)
" What a great spot! The staff are always friendly and the food is deliciously authentic! The chicken tastes fresh, and it's clear that they put effort into preparing each meal. Perfect for a quick lunch or dinner. " (*Curated Review*)
" I am a frequent visitor to El Pollo Loco and I must say, they have improved their service over the years. The chicken is always cooked just right, though on some occasions I have experienced delays during peak hours which is understandable. The employees are always cheerful and willing to help. " (*Curated Review*)
Archived Reviews (567)
" Visited El Pollo Loco for a quick bite. To my delight, I found the chicken to be some of the best I've ever had from a fast-food chain. The quality is consistent, and the service is usually excellent. However, the seating area could use some upkeep. All things considered, it remains my top choice for casual dining. " (*Curated Review*)
" El Pollo Loco has quickly become my favorite spot for Mexican-inspired meals. The chicken is tender and well-seasoned, and their side dishes really elevate the meal. I love their double chicken tostada salad! My only complaint is that the location can get quite busy, which sometimes affects the speed of service. Regardless, the food is definitely worth it! " (*Curated Review*)
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