El Pollo Loco
Mexican Restaurant
$
3.9
(748)
El Pollo Loco has been recognized for providing a range of mostly authentic Mexican dishes, particularly their chicken, which usually holds up to expectations. However, several patrons have mentioned inconsistencies in service quality and portion sizes, indicating that while the food remains a solid choice for a quick meal, there are areas of concern that could benefit from improvement.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (480) 857-1462
Address: 2520 W Chandler Blvd, Chandler, AZ 85224, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" El Pollo Loco has a fantastic selection of Mexican favorites, especially their grilled chicken. However, my last visit included a significant wait time, which I could overlook if it wasn't for the fact that my order was incorrect when I finally received it. I understand the pressures of managing a busy restaurant, but there should be better checks in place to minimize errors. Risky experience, I'll think twice about returning too soon. " (*Curated Review*)
" Wow! What a fantastic place to eat! The chicken is perfectly cooked, seasoned just right, and you can really taste that grill smoke. It’s a true delight! I also enjoyed their green salsa, which adds an amazing kick. The only downside was the somewhat slow service, especially during lunch hours. Still, the food made up for it! If you’re looking for fast food that doesn’t compromise on flavor, El Pollo Loco is where it’s at! " (*Curated Review*)
" I made a trip to El Pollo Loco after hearing all the buzz. Ultimately, it was a pleasant experience. The chicken was indeed very well flavoured and certainly had that nice grilled flavor that I enjoy. I found the sides to be good, though somewhat lacking in portion size. While the service was adequate, it was clear they could streamline their processes a bit to improve the flow of customers. Still, worth the visit! " (*Curated Review*)
" I recently tried El Pollo Loco, and I must say, the chicken was delicious! It's so nice to have a chain that seems to care about quality ingredients. However, I did notice that the service was slower than I would have liked. While I'm usually understanding, I wasn't expecting such a long wait during what seemed to be a slow period. I'll likely give them another try in the future since the food was good. " (*Curated Review*)
" El Pollo Loco is a great spot for a quick meal! I love how I can grab grilled chicken without feeling guilty. The food is always fresh! The employees were friendly and the service was prompt when I got there. Definitely a delightful dining experience! I recommend the chicken burrito, it’s absolutely fantastic! " (*Curated Review*)
Archived Reviews (600)
" Another great experience at El Pollo Loco! I really love their grilled chicken and when paired with their fresh salsa it’s a winning combination. The atmosphere was lively and the staff were busy, but never rude. They seemed competent, but I did feel a little rush trying to get my order through. I’ll be back for sure as long as they keep serving up that chicken! " (*Curated Review*)
" I had dinner at El Pollo Loco and it was pretty good! I ordered the chicken bowl with beans and rice—it was filling and tasty! The ambiance was pleasant, although the restaurant could use a little cleaning. The staff was friendly, but they seemed a bit overwhelmed. I would definitely come back for the food, but I hope they improve their speed of service next time. " (*Curated Review*)
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