Princess House

Temporarily closed

Chinese Restaurant 3.2Google (111)

Princess House presents a mixed bag when it comes to authenticity and quality. Many patrons have reported dissatisfaction with the food's genuine Chinese flavors, citing instances of grease and overcooked items. Conversely, a few customers found certain dishes enjoyable, illustrating the inconsistency of the dining experience.

Overall:

2.9

(98 reviews)

Authenticity:

2.6

Atmosphere:

2.2

Service:

2.9

Restaurant website: Website

Phone number: (250) 769-1368

Address: 1731 Ross Rd, West Kelowna, BC V1Z 3E7, CanadaOpen in Google Maps

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Dessert
  • Coffee

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I can't fathom how this place remains open. I ordered delivery and it was a disaster. The food arrived cold, and the prawns were not cleaned properly, making them inedible! When I contacted them, the staff was not helpful at all. Not impressed, and I won't be back. " (*Curated Review*)

2 years ago

" As someone who frequents various Chinese restaurants, I can say Princess House has seen better days. The food was overly greasy and lacked flavor. The staff appeared overwhelmed and unfriendly, which made the experience even less enjoyable. It's unfortunate, as I remembered their food being better a few years ago. I won't be returning anytime soon. " (*Curated Review*)

2 years ago

" My partner and I went to Princess House for a quick dinner last week. We ordered some of the specialties and were pleasantly surprised to find the chicken balls delightful! The crispy batter held well, and they weren’t overly greasy. While the service was quick, the ambiance is lacking. Perfect for casual, quick meals. " (*Curated Review*)

3 years ago

" I visited Princess House during a lunch break and ordered the sweet and sour chicken. To my surprise, the dish was overly sweet, overwhelming the authentic flavor I was hoping to taste. The service was decent, but the atmosphere felt a bit outdated. I'll give them another shot but not anytime soon. " (*Curated Review*)

4 years ago

" The other day, I decided to pick up takeout from Princess House since it was nearby. I ordered the egg rolls and garlic chicken. The egg rolls were crispy but the chicken was drenched in sauce, which took away from its authenticity. Overall, I felt underwhelmed but at least it was quick. " (*Curated Review*)

4 years ago

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