Chipotle Mexican Grill
Mexican Restaurant
$
2.8
(393)
Chipotle Mexican Grill is facing significant challenges at this location. While the food attempts to deliver Mexican flavors, many customers report issues with authenticity and quality, particularly regarding fresh ingredients and food preparation. Service inconsistencies and an unsatisfactory atmosphere add to the dissatisfaction among patrons.
Restaurant website: Website
Phone number: (724) 256-4847
Address: 200 Benevan Square, Butler, PA 16001, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Honestly, it’s astonishing how this location can't keep up. On three different occasions, items ordered were simply absent in the bag. Each time, they offered nothing to resolve the issues. That is just poor customer service in a frustrating manner. " (*Curated Review*)
" Visited this location on a Friday night, and it was chaos. People were lined up out the door and not much seemed to get done during my short wait. My order was missing items again, which has become a common scene at this location. " (*Curated Review*)
" I stopped by Chipotle with high hopes based on previous experiences at other locations. This time was a major letdown. The staff seemed disinterested, and my burrito was only half filled. I left feeling unsatisfied and disappointed. I probably won't be returning anytime soon. " (*Curated Review*)
" I've always loved Chipotle, but this location isn't living up to the brand. The food was okay, but both times I visited the rice was undercooked. I had hoped this was just a one-time issue, but it's becoming apparent that it’s a culinary oversight. " (*Curated Review*)
" I was pleasantly surprised during my visit to Chipotle. Although the staff was busy, they still maintained a friendly demeanor. My meal was assembled neatly, and it tasted fresh. I will say though, the only downside was the cleanliness of the dining area which could use some attention. Overall, a good experience. " (*Curated Review*)
Archived Reviews (316)
" I had an absolutely awful experience at Chipotle. The staff seemed to not care at all, and the place was a complete mess. I wouldn't recommend this location to anyone until some serious changes are made. " (*Curated Review*)
" Latest visit was okay but lacked freshness. My usual bowl seemed quite dry, and the absence of certain toppings was disappointing. I still love Chipotle, but this location is falling short. " (*Curated Review*)
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