Jack in the Box
Fast Food Restaurant
$
3.5
(753)
Unclaimed
Jack in the Box has received mixed reviews from customers. Many appreciate the freshness of the food and the portion sizes offered, which are satisfactory relative to the prices. However, there are concerns about the authenticity of some menu items, with several customers feeling that certain food offerings do not meet their expectations. Service quality is also inconsistent across visits, with some guests complaining about a lack of attentiveness while others have praised friendly staff interactions. Overall, there is potential for improvement in both service and food authenticity.
Restaurant website: Website
Phone number: (409) 986-7297
Address: 2101 FM 2004, Texas City, TX 77591, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have been coming to Jack in the Box for years, and while I have noticed some ups and downs, this time was pretty good. I went for breakfast and ordered their brunch burger. The flavor was quite nice and even though the presentation could be better, I enjoyed it overall. I wish the service was a bit more polished, as the staff seemed a bit overwhelmed during the morning rush. I'll keep coming back for their unique breakfast offerings, though! " (*Curated Review*)
" Had the best experience at this Jack in the Box! I drove through at 10 PM and was greeted with a smile. The staff seemed genuinely happy to be there and that made a huge difference. My order was correct, and the food tasted fresh. I particularly enjoyed the loaded tacos, which had a great balance of flavors, and I loved that my fries were cooked to perfection. This place has certainly earned my repeat business. " (*Curated Review*)
" I was on my way home late at night and decided to grab a bite. The drive-thru was closed even though the sign said they were open 24 hours. I ended up going to another fast-food place. It was disappointing that they couldn’t keep their hours updated. " (*Curated Review*)
" Jack in the Box has been a hit-or-miss for me. I went last week to grab a late-night snack, and it was a total miss. The tacos I ordered were cold and not fresh at all. It felt like they were just sitting there waiting to be sold. I also had a bad experience with a rude employee who didn’t seem to want to help my order. I hope they can focus more on training and food freshness because it used to be one of my favorites. " (*Curated Review*)
" The service here is usually decent, but the last time I visited was less than satisfactory. I had to wait for my food longer than expected, and when I got it, the burger was below average. It's a shame because I used to love their menu items. " (*Curated Review*)
Archived Reviews (604)
" This is the worst Jack in the Box I've been to. I placed my mobile order only for them to tell me that they couldn't find it. They made me wait for an absurd amount of time. When I finally got my food, it was all wrong. Poor management is what this location suffers from. " (*Curated Review*)
" I was excited to try Jack in the Box for the first time, but it was pretty underwhelming. The food was bland and lacked any real character. The service was okay, but overall, I didn’t feel inclined to return. " (*Curated Review*)
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