Los Portales

Mexican Restaurant $$ 4.1 (817)


Los Portales seems to struggle with delivering authentic Mexican cuisine, as many customers expressed dissatisfaction with both the flavor and quality of the food. While some enjoy the atmosphere and friendly service, others found it lacking in consistency and attentiveness. The pricing has also been a common point of contention, with numerous patrons feeling that the value does not meet their expectations.

Overall:

2.6

(665 reviews)

Authenticity:

2.0

Atmosphere:

3.5

Service:

3.2


Restaurant website: Website

Phone number: (731) 588-2822

Address: 806 University St, Martin, TN 38237, USA

Opening hours

Monday: 11:00 AM – 9:30 PM
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 10:30 PM
Saturday: 11:00 AM – 10:30 PM
Sunday: 11:00 AM – 9:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Curbside Pickup Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I stopped by Los Portales on a whim after hearing friends talk about it. The atmosphere was nice, very vibrant and inviting. However, I ordered the fajitas and was disappointed. The portion was smaller than I anticipated, and the taste was muted compared to what I expect from an authentic Mexican dish. The service staff seemed great but could be more attentive. Overall, I think they might do better if they worked on their flavors because everything else is solid. " (*Curated Review*)

" I had a mixed experience at Los Portales the other night. The service was fast, and we barely waited for our food. Unfortunately, the taste was not what I expected from an authentic Mexican restaurant. The tacos tasted bland and greasy, and instead of the refreshing flavors I was hoping for, they were overwhelmed with too much cheese. Prices have gone up recently, which just doesn't seem to meet the quality offered. So, I wouldn’t say I’ll be back immediately. " (*Curated Review*)

" Dining here was a hit-or-miss for us. The atmosphere is charming and inviting. We appreciated the decor and how it felt like a local spot. However, as we sat down, it was clear that the authenticity wasn’t up to par. I tried the enchiladas, expecting rich flavors, but they fell flat—almost rubbery and way too cheesy. The service was attentive for the most part. Overall, I think I might give it another chance, but I’m not overly enthusiastic. " (*Curated Review*)

" I visited Los Portales just last week, and I must say, I was quite disappointed with the authenticity of their food. The flavors were bland and seemed typical of what you’d find at a chain restaurant—definitely not what I expected from a local Mexican place. The service was decent, but the waitstaff seemed overwhelmed even though the place wasn’t full. However, the environment was pleasant enough, and the decor added a nice touch. I just wish the food lived up to the reputation. Overall, it’s not a place I’d rush back to anytime soon. " (*Curated Review*)

" My family tried Los Portales last Saturday, and we simply loved the vibrant atmosphere! The colorful decor and nice layout created a festive vibe. However, the food was disappointing. Though it was average, I expected a more distinctive flavor profile for a Mexican restaurant. Some dishes lacked authenticity, particularly the salsa, which tasted more like store-bought than fresh. The service was decent, and we had a pleasant evening, but the food didn’t quite hit the spot. " (*Curated Review*)

Archived Reviews (655)

" I recently went to Los Portales for a birthday celebration, and while the service was reasonably fast, I was taken aback by how overpriced the drinks were! I paid $4 for a lemonade, which is ridiculous! The food was average at best; my fajitas were lacking in seasonings. However, the environment was lively and made for a fun night out. If they could just focus on improving the authenticity of the dishes and value for money, they would be a fantastic spot. " (*Curated Review*)

" I've given Los Portales many chances, hoping each visit would be better than the last. Sadly, yesterday's meal was underwhelming and overpriced. I ordered a bean burrito, expecting a hearty serving, but was disappointed by the small portion. The service remained attentive, but I can’t ignore the lack of flavor in the food. If I could suggest anything to the owners, it would be to bring back the authenticity and some real kick in their dishes! " (*Curated Review*)

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