El Pollo Loco
Mexican Restaurant
$
3.9
(481)
El Pollo Loco is a popular choice among customers, particularly for its fresh, grilled chicken and variety of salsas that highlight its authentic Mexican flavor profile. However, the quality of service and food consistency can vary across visits, with some diners enjoying great meals while others experience errors in their orders.
Closed · opens 10:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (661) 831-9443
Address: 8200 Stockdale Hwy Suite J, Bakersfield, CA 93311, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Came in for a quick bite after work one night and had a mixed experience. The lobby was clean, but the wait for food was longer than expected. The food itself was decent, not exactly what I remember from before. I ordered a wrap but it felt a bit small, which was disappointing. However, I did appreciate the variety offered in the menu. " (*Curated Review*)
" El Pollo Loco has been my family’s go-to place for comfort food. The variety offered, especially in their chicken tacos, is unbeatable. The only downside I would mention is that sometimes the service can be a bit slow, especially during busier times. If they can maintain consistency, they'd easily earn all five stars from me! " (*Curated Review*)
" Had a dinner date here and enjoyed a pleasant experience. The ambiance was nice, and the staff was friendly, even taking the time to discuss menu options with us. The grilled chicken was delicious; definitely a great choice for anyone looking for quick Mexican food. I would recommend checking out their new menu items as well! " (*Curated Review*)
" El Pollo Loco has been one of my favorite places for Mexican food for years, but I’ve recently noticed a decline in quality. The chicken I ordered last week was extremely overcooked and dry. I also faced long wait times at the drive-thru. I hope they can get back to delivering quality meals like they used to. I still enjoy their salsa, though! " (*Curated Review*)
" This is my first time trying El Pollo Loco! I was on my way to work and needed something quick. I really enjoyed my experience. The staff suggested some popular items, and the double chicken tostada was bursting with flavor! I will definitely come back when I’m in the area. " (*Curated Review*)
Archived Reviews (386)
" Honestly, I used to love coming to El Pollo Loco for a quick meal, but the service has really declined. The last time I ordered a chicken burrito, it seemed rushed and lacked flavor. The manager apologized and offered me a drink, which was nice, but it doesn't make up for the food. I still think they have potential if they focus on quality control. " (*Curated Review*)
" Had a decent experience at El Pollo Loco this evening. The chicken was flavorful, but the portions could be larger. The staff was friendly but a bit overwhelmed by customers, which affected service time. I would come back again in hopes of a better visit. " (*Curated Review*)
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