Moe's Southwest Grill
Mexican Restaurant
$
4.0
(477)
Moe's Southwest Grill in Penfield shows marked inconsistency with its service and atmosphere, as various customers report positive food experiences yet frequent complaints about cleanliness and staff attitudes. While some menu items reflect a reasonable authenticity typical of Mexican-inspired cuisine, not all diners have felt that quality is maintained across visits.
Closed · opens tomorrow 10:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (585) 282-0785
Address: 2150 Fairport Nine Mile Point Rd, Penfield, NY 14526, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This was my first time at Moe's, and I was pleasantly surprised. The food was fresh, and I loved the variety offered. The staff were helpful and gave a warm welcome. I had a fajita bowl, and it was delicious! I can’t wait to come back and try more options! " (*Curated Review*)
" As someone who enjoys Moe's consistently, I was disappointed during my last visit. The atmosphere was chaotic, with messy tables and disorganized staff. The food itself was decent but not as fresh as I recall from previous experiences. It seems like quality in both food and service has dipped significantly at this location. The portion sizes were still generous, but I think I’ll be looking for alternatives in the future. " (*Curated Review*)
" Had high hopes after hearing friends rave about Moe's, but my first visit was disappointing. Although the menu looked promising, my burrito was poorly constructed and fell apart on my plate. Additionally, I found the atmosphere was quite awkward, with too many tables crammed together. I think I will give it another shot to see if this was just an off day. " (*Curated Review*)
" I went to Moe's with friends, and we had a great time. The staff were really friendly, and they helped us decide on what to get. We ended up ordering a variety of bowls, and everyone loved their choices. The food was flavorful and served promptly. I appreciated that they gave large portions, so we definitely left feeling satisfied. I’ll be back for sure! " (*Curated Review*)
" I went to Moe’s for a quick lunch, and I can’t say enough about how disappointed I was. The food lacked flavor, the chips were stale, and the staff acted like they didn’t want to be there. I couldn't even finish my meal. It’s such a shame because I used to really enjoy eating here. I don’t think I will be returning anytime soon. " (*Curated Review*)
Archived Reviews (383)
" I had been looking forward to visiting Moe's after hearing good things, but unfortunately, my experience did not match the hype. The staff seemed overwhelmed, and it took a while to get our order. The food was okay, but it felt more like a fast-food chain than an authentic experience. Portions were generous, which was a plus, but I’m not sure I’ll be back any time soon. " (*Curated Review*)
" My go-to for a quick meal! The food is always quick, and you cannot beat the portion sizes for the price. I find it great value for money, and the staff are generally cheerful, even during busy dining hours. I’d recommend the burrito bowls, they are always a good choice! " (*Curated Review*)
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