El Pollo Loco
Mexican Restaurant
$
4.2
(712)
El Pollo Loco presents a largely authentic fast food experience with a menu focused on grilled chicken and Mexican-style dishes. Customers have praised the freshness and taste of the food, though some have pointed out concerns about portion sizes being on the smaller side. Overall, the quality of service appears to be strong, contributing positively to the dining experience.
Restaurant website: Website
Phone number: (619) 287-6797
Address: 5415 El Cajon Blvd, San Diego, CA 92115, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Whenever I'm craving something healthy and tasty, El Pollo Loco is my top choice. They've got amazing salads loaded with fresh ingredients and perfectly grilled chicken. I particularly love the cilantro dressing, which pairs well with everything! The service is usually good, but sometimes they seem understaffed during peak hours, which leads to longer wait times. I still recommend it as a great option for a quick, satisfying meal! " (*Curated Review*)
" I have frequented El Pollo Loco for years now, and my visits always leave me satisfied! The drive-thru is usually quick, and the staff are very friendly. I particularly enjoy the chicken burritos, but I can't deny that the rice could use more flavor. The prices are reasonable, but I often feel like I don’t get enough rice and beans for what I pay. Even so, it's consistently my go-to for a healthy bite! " (*Curated Review*)
" I have mixed feelings about my visit to this location of El Pollo Loco. The food quality was as good as always, with the grilled chicken being succulent and full of flavor. Sadly, the service left much to be desired. The staff seemed overwhelmed, and I spent a significant amount of time waiting for my order. It's unfortunate because the food deserves better service. I will give it another chance, but I hope for a smoother experience next time. " (*Curated Review*)
" I stumbled upon El Pollo Loco while searching for a quick meal and I was pleasantly surprised! The chicken was tender, flavorful, and freshly cooked. I was impressed by the cleanliness of the restaurant, and the team was friendly and welcoming. I highly recommend the classic chicken bowl; it was delicious and came with a decent amount of food for the price. Overall, a great experience and I will definitely be back soon! " (*Curated Review*)
" When I visited El Pollo Loco, I was expecting something quick and decent for lunch. The chicken was juicy, but I had higher hopes for the sides. The tortillas were rather small, and I felt the portion sizes didn't do the price justice. The service was good, but overall, I left feeling like I could have gotten a better value elsewhere. However, the flavors were spot on, so I might give it another try in the future. " (*Curated Review*)
Archived Reviews (571)
" I've always loved El Pollo Loco for its unique take on fast food. But my recent visit was a letdown. The chicken wasn't as flavorful as I remembered, and the sides were way too small for the price. I really wanted to enjoy my meal, but it just didn't hit the spot like before. I noticed other customers having issues too, unfortunately, which left me feeling like this location might need some management changes. I hope my next experience is better! " (*Curated Review*)
" As a fan of fast casual dining, I have to say that El Pollo Loco is a great choice. The grilled chicken is always fresh, and it’s nice to see a restaurant offer a healthier fast food option. I usually order the chicken tacos, but I’ve also tried their salads on occasion, which I always enjoy. However, they could definitely improve their service speed because I’ve noticed some delays during busy hours. Still, the food makes up for it in flavor! " (*Curated Review*)
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