Pollo Regio
Mexican Restaurant
$
4.5
(2441)
Pollo Regio is a popular fast-casual restaurant known for its flavorful chicken and diverse menu items, which reflect a commendable level of authenticity in Mexican cuisine. Many customers highlight the deliciousness of the food and the welcoming atmosphere, with special praise for the attentive service, particularly from staff members like Virginia. However, some reviews mention occasional service inconsistencies and a few disappointing experiences, indicating that while the restaurant generally excels, there is room for improvement in operational consistency.
Restaurant website: Website
Phone number: (817) 624-4444
Address: 107 NW 28th St, Fort Worth, TX 76164, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" After hearing so much about Pollo Regio, my family decided to give it a try. The atmosphere was vibrant and busy, with hearty laughter and chatter all around. I ordered the famous grilled chicken, and while it was tasty, the portion seemed a tad small for the price. On the flip side, the service was exceptional; Virginia made us feel very welcome and checked on us regularly. I appreciate that kind of attention! In short, I would return looking to try more of their menu. " (*Curated Review*)
" If you're craving authentic Mexican chicken, Pollo Regio is a must-visit. Their grilled chicken has a smoky flavor that brings me back to my hometown. The ambiance is lively, and the staff is real friendly. I was seated quickly and my order taken right away. I do wish they offered more vegetarian options for my friends, but overall it’s a winner! " (*Curated Review*)
" I love coming to Pollo Regio! The entire dining experience is fantastic. The grilled chicken is grilled to perfection, and all the flavors are there. Service is efficient, and free salsas are a bonus with my meal. Always a good spot to dine with friends. I’ll be back soon! " (*Curated Review*)
" Had high expectations for Pollo Regio, and while the food was decent, I didn't find it to be as authentic as some reviews suggested. The chicken, though flavorful, was not as moist as I’d hoped. The service was polite but felt rushed. Maybe I need to try their different items next time for a better experience. " (*Curated Review*)
" After school, my friends and I went to Pollo Regio as a treat for dealing with finals. The atmosphere was inviting and we had a wonderful time. I ordered the chicken nachos and they were loaded with toppings. Virginia, our waitress, was a sweetheart and super helpful. I will definitely drag my friends back! " (*Curated Review*)
Archived Reviews (1954)
" This is the best chicken I have had in ages! I can't get over how delicious and well-seasoned it is! Shout out to the wonderful service we received from Virginia, who was attentive and friendly even during the busy lunch hour. The ambiance was fun and lively which added to our experience. I can’t wait to return and try other items on the menu! " (*Curated Review*)
" This was my first experience with Pollo Regio and I have to admit I’m hooked. The chicken had a rich flavor and practically melted in my mouth. The staff was quick to attend to us and remembered my special requests. There was a minor issue with a missing side, but the team compensated me without hesitation. I left feeling satisfied and appreciated. " (*Curated Review*)
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