Chipotle Mexican Grill
Mexican Restaurant
$
3.6
(789)
Unclaimed
Chipotle Mexican Grill has seen a decline in service and food quality, as many customers noted inconsistency in portion sizes and a lack of attentiveness from staff. While the food maintains a level of authenticity that is characteristic of the brand, the overall experiences from diners indicate a need for improvement in service and restaurant cleanliness.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (678) 880-4203
Address: 2026 Cumming Hwy, Canton, GA 30115, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited Chipotle last week and found it to be busy but manageable. What surprised me the most was how friendly the staff were, and how they took their time preparing each order. My burrito was filled with ample portions and tasted fresh. I also appreciated the cleanliness of the dining area—everything seemed recently wiped down. Overall, despite the rush, this location performed well! I'll gladly return for more of that great flavor! " (*Curated Review*)
" I’m a big fan of Chipotle’s food generally, and this particular location has been consistent in providing good bowls. There is generally a line but it moves pretty quickly. Staff were attentive, which I really appreciated. My only complaint today was that my order was missing the extra guacamole I paid for; however, the manager promptly fixed it without giving me any hassle. That's always a plus! I would happily return. " (*Curated Review*)
" I've been to many Chipotle locations, and while this one wasn't the absolute worst, it certainly had its problems. The food was decent, but the service at the counter was unrushed, and it seemed like the staff was too engaged in their conversation to actually pay attention to customers. They definitely need some training to bring them back to standards expected from Chipotle. Future visits depend on if they can shape up! " (*Curated Review*)
" I went to Chipotle on a Sunday midday for lunch, and although I expected a line, it was surprisingly clear! The staff was friendly but seemed a bit rushed. My bowl was filled nicely and tasted great, but the chips were stale. Cleanliness was an issue as I watched the cashier eat without washing his hands afterward before handling food. If they could just focus on minor details and training their staff better, it could really improve the overall experience. I’ll certainly be back, but with low expectations. " (*Curated Review*)
" I had high hopes for this location since I love Chipotle, but my experience was pretty disappointing. The staff seemed overwhelmed and uninterested in helping customers, which made the process of ordering awkward. My burrito was not only poorly wrapped but also had less filling than I expected. Their guacamole was overpriced and tasted past its prime. I don't think I will be coming back anytime soon. This visit was just frustrating and not worth the money I spent. " (*Curated Review*)
Archived Reviews (633)
" Great experience overall! This Chipotle has consistently delivered some of the best I've ever tasted. The employees were nice, the line moved quickly, and the food was astonishingly fresh. My bowl had the right amount of everything I wanted, and there was no shortage of toppings. Definitely will come back for more deliciousness soon! " (*Curated Review*)
" I ordered a burrito bowl and it was mostly lettuce! Where were the proteins?! I understand they might be busy, but that’s no excuse for skimping on portions. At this point, I might as well make a salad. Plus, employees looked so uninterested in helping customers; very frustrating. Chipotle should truly prioritize their training to ensure quality service. " (*Curated Review*)
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