Chipotle Mexican Grill
Mexican Restaurant
$
3.2
(174)
Chipotle Mexican Grill offers a variety of Mexican cuisine that mostly maintains a sense of authenticity. Customers appreciate the flavors of the dishes; however, experiences with service and portion sizes can vary significantly, often leading to disappointment.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (860) 799-4038
Address: 169 Danbury Rd, New Milford, CT 06776, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" After several visits, it’s become apparent that this Chipotle struggles to maintain standard operating procedures. While my food has generally been good, the service is often lacking, with staff often appearing overwhelmed or unmotivated. I found the cleanliness average, but it could definitely use improvement. Portion sizes can vary; I once got a generous serving, then just last week, my bowl was half-empty. I think they need a bit more training overall to deliver a consistent experience. " (*Curated Review*)
" Every time I try Chipotle, I hope it will match the rave reviews, but my recent visit was just okay. The ingredients themselves were of high quality, and specific their cilantro-lime rice stole the show. However, my burrito was not rolled well at all, so all the contents spilled out when I tried to unwrap it. The service could use a little pep; the staff appeared disinterested, which dampened my experience. Finally, while the food was tasty, I expected more attention given to the overall presentation. " (*Curated Review*)
" My Chipotle experience was lackluster at best. The rice was undercooked, leading to a gummy texture. The staff seemed indifferent and did not check to see if everything was alright—or if I was even enjoying my meal. On top of that, the restaurant didn’t appear very clean, with food spilling on the floor. I was looking forward to this meal, but it just didn’t meet my expectations. " (*Curated Review*)
" I really enjoyed my meal at this location! The staff was helpful and prepared my order timely. I tried the burrito with barbacoa, which had a great flavor and freshness. The prices were fair, and I felt full after eating. The ambiance was okay, but nothing out of the ordinary. Definitely worth a return visit! " (*Curated Review*)
" I have to praise this Chipotle for maintaining simplicity but incredible flavor! Despite not offering something radically different from its peers, it still manages to boil down most of my favorite Mexican flavors into a delightful bowl. The prices are reasonable, and the portions are generous. I did have a long wait due to a busy lunch hour, but the staff was quite efficient. A solid choice in fast-casual dining. " (*Curated Review*)
Archived Reviews (141)
" I had a pretty great experience at this Chipotle despite the recent complaints I’ve read. The staff seemed to be in high spirits, preparing my burrito with lots of good energy. All ingredients were fresh, particularly the lettuce and salsa. The sauce was flavorfully drenching every bite. I do think cleanliness could be improved, but it didn’t overshadow the flavorful meal I enjoyed. I will come back and encourage my friends to join me next time! " (*Curated Review*)
" What happened to the quality control at this Chipotle? After loving this place for years, my recent visits have left me concerned. My last order was just thrown together hastily, leaving me with a burrito that burst open with inadequate rolling. The portions barely filled the container. Additionally, the dining experience was very basic. I hope they step it up soon, or I might reconsider my dining choices. " (*Curated Review*)
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