Chipotle Mexican Grill

Mexican Restaurant $ 3.2 (422)

Chipotle Mexican Grill has faced significant criticism from customers, particularly regarding its service and food quality. While many patrons noted an expectation for more authentic Mexican flavors, experiences reported include undercooked rice and stale ingredients, leading to dissatisfaction. The atmosphere also suffers from cleanliness issues, impacting the overall dining experience.

Overall:

1.6

(349 reviews)

Authenticity:

3.0

Atmosphere:

1.5

Service:

1.6

Restaurant website: Website

Phone number: (419) 956-0483

Address: 1796 N Clinton St, Defiance, OH 43512, USA

Opening hours

Monday: 10:45 AM – 11:00 PM
Tuesday: 10:45 AM – 11:00 PM
Wednesday: 10:45 AM – 11:00 PM
Thursday: 10:45 AM – 11:00 PM
Friday: 10:45 AM – 11:00 PM
Saturday: 10:45 AM – 11:00 PM
Sunday: 10:45 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I was excited to try Chipotle after hearing so much, but I was met with a poor experience. My order was incorrect, and it took a long time to resolve. The cleanliness was also concerning, and I don't think I'll return soon. " (*Curated Review*)

6 months ago

" I was really hoping to enjoy Chipotle, but I left feeling defeated. The service was extremely slow, the food was lacking in freshness, and I noticed a lot of areas that were dirty. Just not acceptable in the end. " (*Curated Review*)

6 months ago

" The only positive thing I can say is that the location is easy to find. Other than that, the service was incredibly slow, and I had three people working on my order. By the time I got my food, it was cold and lacking flavor. Chipotle is typically better than this. " (*Curated Review*)

7 months ago

" Absolute nightmare of an experience. It took forever for the staff to make my food correctly, and even then it was thrown together poorly. I think I’ll stick to my local establishments, where I get food that actually tastes fresh. " (*Curated Review*)

7 months ago

" I had a not-so-great experience here. The service was slow, and the burrito left me asking if I even got my money's worth. I noticed the rice was tough and had to peel layers off my burrito to find any chicken at all. Might consider other options next time. " (*Curated Review*)

8 months ago

Archived Reviews (339)

" Just had a miserable lunch break at this Chipotle. I usually love their burritos but this time the rice was hard, and the portion size was laughable. I had to ask for extra guacamole, but it still didn’t make it better. The atmosphere was chaotic with poor cleanliness. " (*Curated Review*)

10 months ago

" Stopped by for a quick lunch and regretted it immediately. My burrito was basically just beans and rice. I left feeling hungrier than when I went in. The staff wasn't that friendly either, and it was all around a lackluster experience. " (*Curated Review*)

10 months ago
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