New Chan Express Chinese Rest
Chinese Restaurant
$
4.3
(393)
New Chan Express Chinese Rest is mostly known for its wonderful service and a cozy atmosphere. While many customers appreciate the generous portions and overall food quality, there are mixed reviews regarding the authenticity of the dishes, with some concerns about freshness and preparation methods.
Open until 9:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (706) 798-7695
Address: 2613 Deans Bridge Rd, Augusta, GA 30906, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Had dinner here with my family last weekend. The ambiance felt a bit outdated, but the staff was very accommodating. My kids enjoyed the fried rice, but my order of beef and broccoli was simply overcooked. I loved the egg rolls, though! Overall, I'd say it’s an average spot for a family meal, but I'll be open to trying different dishes next time. " (*Curated Review*)
" This place is awful! I can't believe how they have been in business for so long. The rice was overcooked, and I found plastic in my shrimp fried rice! I understand mistakes happen, but the response to my complaint was rude. I will not be returning here anymore. " (*Curated Review*)
" I have been coming to New Chan since I was a kid, and it still holds a special place in my heart. Their sesame chicken is still the best I've ever had, and I appreciate the large portions you get for the price. While some dishes might have changed slightly over the years, it’s still comforting to know I can always count on them for a satisfying meal. I hope they continue to keep the standards up! " (*Curated Review*)
" Disappointing visit. I ordered the beef lo mein and found it to be overly salty. The service was fine, but it didn't make up for the unsatisfactory dish. I have high hopes for my next visit; I want to enjoy what I have heard about this place! " (*Curated Review*)
" New Chan Express Chinese Rest has been my go-to for the past few years. I adore their chicken wings. They come out large and crispy, exactly how I like them. The staff is always super friendly, and I feel welcomed every time I visit. The only downside is that the shrimp fried rice can be oily, but aside from that, everything I've tried has been top-notch! " (*Curated Review*)
Archived Reviews (316)
" I've been dining at New Chan for years now, and it never disappoints. Their sweet and sour chicken is amazing. The ambiance may not be fancy, but the warm smiles of the staff make up for it. Pricing is fair considering the generous portions. I highly recommend giving this place a try! " (*Curated Review*)
" I had a very disappointing experience at New Chan. If I'm paying for Chinese food, I expect authenticity, but the orange chicken tasted overly sweet and lacked the punch I was hoping for. The service was satisfactory, and the staff was pleasant, but it didn't make up for the food quality. I might give it another shot, but only for takeout, as it didn't feel right to try. " (*Curated Review*)
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