Palacana

Ice Cream Shop $$ 4.4 (1811)


Palacana offers a vibrant atmosphere paired with an array of authentic Mexican dishes that often elicit enthusiastic praise from customers. The authenticity of their food stands out, with many describing the flavors as genuine and representative of traditional Mexican cuisine. However, experiences with service can vary, making some patrons feel that improvement is needed in this regard.

Overall:

4.5

(1458 reviews)

Authenticity:

4.5

Atmosphere:

4.2

Service:

4.0


Restaurant website: Website

Phone number: (913) 621-7000

Address: 151 S 18th St, Kansas City, KS 66102, USA

Opening hours

Monday: 8:00 AM – 11:00 PM
Tuesday: 8:00 AM – 11:00 PM
Wednesday: 8:00 AM – 11:00 PM
Thursday: 8:00 AM – 11:00 PM
Friday: 8:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 8:00 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Coffee

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" What a whirlwind experience! From the moment I stepped into Palacana, I was welcomed by the cheerful staff and an aroma that took me straight to Mexico. I ordered a variety of dishes, including the tacos and the aguas frescas, and I was not disappointed. The flavors were vibrant and unmistakably authentic. However, I must mention the service was a bit disorganized, with a long wait for my food. Still, I’m coming back because the food is just that good! " (*Curated Review*)

" During my last visit, the wait time was longer than anticipated, but the delightful paletas made it worthwhile! The portion sizes were more than generous, and you could taste the authenticity in every bite. The colorful atmosphere adds to the experience, and I appreciate the variety of options. I will suggest they improve on their pacing, but the food keeps calling me back! " (*Curated Review*)

" Palacana is truly a special place! The elote is probably the best I've had, and really captures that authentic street food vibe. The colors, the music, the crowd—it’s all just so full of life! Although my order took longer than expected due to how busy it was, the delightful flavors made it all worthwhile. Highly recommend their aguas frescas for a refreshing drink! " (*Curated Review*)

" I was fortunate to dine at Palacana a few weeks back, and it was quite an experience! The amount of options on the menu was impressive. I tried the torta and some churros, and everything was incredibly flavorful. I did notice that the service seemed a bit slow, possibly due to the crowd, but the staff remained friendly. Overall, this is a great stop for anyone looking for authentic Mexican treats. " (*Curated Review*)

" If you're looking for amazing desserts, this place is a must-visit! I went for the banana split, and it was gigantic! Their ice cream is truly delightful and so fresh, definitely a homemade taste. My only qualm was the wait time in line, which was long, but with the quality of the food, I'd say it's worth it! I’m excited to come back and try their churros next. " (*Curated Review*)

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