Roots
Restaurant
$$
4.2
(449)
Roots offers a welcoming atmosphere featuring authentic Guatemalan dishes that resonate well with diners. Many reviewers have appreciated the freshness of ingredients and the friendly service, although some have noted inconsistencies, particularly with the timeliness and quality of service.
Restaurant website: Website
Phone number: (919) 748-4739
Address: 4810 Hope Valley Rd Ste 101, Durham, NC 27707, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Wow! What a delightful experience at Roots! I walked in with no expectations and was blown away. I ordered the gourmet quesadilla, and the first bite was heavenly. It had that perfect balance of cheesy goodness and spicy kick. The staff were very attentive, checking on me at just the right times. This little spot exudes a charming vibe where you can unwind and enjoy a meal. Despite the place being quite packed, the service was well-managed. I can't recommend this place enough! " (*Curated Review*)
" I have mixed feelings about my recent visit to Roots. On one hand, the food was largely enjoyable. I had the Churrasco, which was well seasoned and cooked perfectly. The avocado slaw that accompanied it, however, was a bit disappointing, as it felt like it could have used more avocado and less coleslaw mix. Service was average, and we did experience a delay in order taking, but the food made up for it. The ambiance was nice, and we appreciated the live music in the background. For my next visit, I'd like to try their brunch offerings. Overall, a good experience but definitely some room for improvement. " (*Curated Review*)
" I was initially drawn to Roots due to the rave reviews about their authentic dishes, and they definitely lived up to the hype! I tried the Shrimp and Grits, which was phenomenal. The flavor was unique and not overly heavy, which can often be the case with Southern dishes. The service was friendly but a tad on the slow side, which I didn’t mind too much since the atmosphere was so pleasant. I enjoyed my meal and plan on returning soon to try more from the diverse menu! " (*Curated Review*)
" Roots has become one of my favorite restaurants in the area! The always-friendly staff and their prompt service make the experience even better. I recently tried the breakfast platter, which was deliciously filling and packed with flavor. The atmosphere is cozy and perfect for casual dining. I can’t wait to come back and try their brunch menu! " (*Curated Review*)
" Overall, I enjoyed my first visit to Roots. The variety of entrees left me intrigued, and I decided on trying the carne asada, which was juicy and flavorful. The ambiance was upbeat, casual yet stylish. The service could have been quicker, but the warm hospitality made up for it. I watched the preparation at the open kitchen and could see how the chefs pride themselves in their craft. " (*Curated Review*)
Archived Reviews (361)
" Roots delivered a pleasant surprise! The diverse menu caught my attention, and once I ordered, I quickly found myself loving the ancho chili shrimp. The flavors were bright and delicious. The only downside was that I had to wait a bit longer than expected, but once the food arrived, it was fun. Overall, this is definitely one of those places I would like back to often, especially if I can get my friends to join! " (*Curated Review*)
" My family dined here recently for a birthday celebration, and I can't express how pleased we were. The special margaritas were the perfect start to the night, and every dish we ordered was packed with flavor and unique twists. The wait staff was very accommodating and helped us with suggestions. I’m thankful we discovered this place and can’t wait to come back for our next family gathering! " (*Curated Review*)
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