El Pollo Loco
Mexican Restaurant
$
4.0
(829)
El Pollo Loco is a casual dining establishment known for its grilled chicken dishes that have a distinct charred flavor. While many customers appreciate the authenticity of its menu items, reports of inconsistently prepared food and service issues have raised concerns among diners. Overall, it maintains a decent reputation with a mix of positive and negative feedback.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (480) 539-8163
Address: 2253 E Baseline Rd, Gilbert, AZ 85234, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited El Pollo Loco last week and was quite pleased. I had the grilled chicken meal with double rice and beans. The portions were generous, and I really loved how fresh everything tasted. The staff were friendly and attentive, making sure I had everything I needed. The only downside was that I had to wait a bit longer than expected for my order. Overall, it was a positive experience, and I look forward to my next visit and trying the burritos next time! " (*Curated Review*)
" I love the chicken bowls at El Pollo Loco. The flavors are fantastic, especially with the topping options! The chicken is well-cooked, and I appreciate the fresh ingredients. The staff has always been friendly, and the atmosphere is very welcoming. My only complaint is the occasional inconsistency in the food quality. I would still recommend trying them out! " (*Curated Review*)
" The chicken burrito from El Pollo Loco is one of my favorites! Packed with flavor, it's a wonderful quick lunch option. The service was speedy, and the atmosphere was perfect for a casual meal. I enjoy how they have diverse options on the menu, offering a great combination of flavors and textures. I will absolutely be coming back for more! " (*Curated Review*)
" El Pollo Loco is a great spot for a casual meal. The chicken is grilled fresh, but I’ve noticed that sometimes it can be a bit dry. Many of the sides are excellent, particularly the beans. They give you a decent amount of food for the price, though I sometimes wish for more on the plate. The staff are friendly and attentive, making dining there a pleasant experience overall! " (*Curated Review*)
" I had high hopes for El Pollo Loco but left feeling underwhelmed. The meat itself was tender but lacked seasoning, and the rest of the elements in the bowl were also quite bland. Some employees were welcoming, but the service was a bit slow during lunch rush. If they focus on enhancing seasoning and service speed, it could be a much better experience. " (*Curated Review*)
Archived Reviews (665)
" I had a mixed experience at El Pollo Loco. The service was friendly and quick, but the chicken was a bit overcooked and less flavorful than I expected. The portions were alright but could be larger for the price. The atmosphere had a nice vibe but didn't save the food experience. I will think about returning if the food improves. " (*Curated Review*)
" I cannot recommend this location enough! The chicken is always grilled to perfection, and the salsa is bursting with flavor. One time, I requested extra hot sauce and received it without hesitation. The atmosphere is casual but clean, making it a great spot for a quick meal. I often stop by after work, and it never disappoints. For the price and speed, the quality is hard to beat! " (*Curated Review*)
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