Chinese Restaurant
$
3.6
(253)
The Great Wall restaurant struggles significantly with both food authenticity and service quality. A number of customers have reported poor experiences, particularly with food freshness and cleanliness. While the restaurant is a buffet style that could potentially offer a variety of dishes, there is a consistent feedback about the food being old or contaminated, suggesting a decline in overall quality.
Open until 9:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (618) 876-3333
Address: 3708 Nameoki Rd, Granite City, IL 62040, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I really wanted to like this restaurant, but it fell short on many levels. The food was lukewarm at best, and the selection was quite limited compared to other buffets I've been to. I tried the lo mein and the chicken, but both lacked flavor and freshness. The worst part was seeing a cockroach scurry across the floor while I was eating; that was the last straw! The staff didn't seem to care, as they were too busy chatting among themselves instead of attending to the customers. Save your money and go somewhere else! " (*Curated Review*)
" The experience was disappointing from start to finish. Upon entering, the atmosphere felt stale and uninviting. I noticed that many of the dishes available on the buffet looked like they had been sitting out for ages. The fried rice had an unpleasant odor and was far too greasy, making me question its freshness. Service was nonexistent; I couldn't get anyone’s attention for a refill or even a smile! It’s a shame because I had fond memories of visiting this restaurant in its heyday. I definitely won’t be returning anytime soon. " (*Curated Review*)
" Once a favorite place of mine, the Great Wall has drastically declined. The food feels mass-produced and tasteless, not what you'd expect from a Chinese buffet. The high price does not correlate with the quality of the food or service. I was particularly disappointed with how few fresh ingredients they seemed to have on the buffet. The staff appeared disinterested in serving customers, with many standing around chatting instead of checking on diners. I hope they can turn things around, but for now, I can’t recommend it. " (*Curated Review*)
" What a disappointment! The only thing I enjoyed was the fried rice. Everything else was overcooked and boring. I arrived during what should have been the peak dinner hour, but the food looked old and unappealing. Service was inattentive; I barely got a glance from the staff. I am not inclined to return any time soon. The Great Wall could be a great place, but drastic improvements are needed. " (*Curated Review*)
" I did not enjoy my visit here at all. The atmosphere was dark and uninviting, and the food was subpar. My shrimp fried rice had an odd taste, and everything felt like it had been reheated multiple times. The only positive was that the staff was polite. But friendliness can’t mask the lack of quality in the food. I would recommend looking elsewhere for a better dining experience. " (*Curated Review*)
" We chose this spot for a casual family dinner, but we regretted our decision. The restaurant was unkempt, and the food seemed to be on the verge of spoiling. I encountered a cockroach crawling across my plate; that was absolutely appalling! The server barely interacted with us, and when we raised concerns, they were indifferent. I would suggest steering clear of the Great Wall. " (*Curated Review*)
" Went here expecting to find a fun buffet experience, but was extremely let down. The food was not fresh, and some items had been sitting so long that they appeared to be overcooked. The reviews warned me about the service being bad, and they were right. Staff seemed indifferent to the guests. I can only advise against going. You’d be better off going to any other buffet in the area. " (*Curated Review*)
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