El Pollo Loco

Mexican Restaurant $ 4.2 (778)


El Pollo Loco is known for its fast, flavorful grilled chicken and a variety of tasty sides that seem to capture the essence of authentic Mexican cuisine. Many customers appreciate the quality and freshness of the food, though some do express concerns about the occasional service inconsistency and cleanliness issues.

Overall:

4.4

(634 reviews)

Authenticity:

4.4

Atmosphere:

4.2

Service:

4.0


Restaurant website: Website

Phone number: (323) 261-4671

Address: 1224 S Soto St, Los Angeles, CA 90023, USA

Opening hours

Monday: 9:30 AM – 11:00 PM
Tuesday: 9:30 AM – 11:00 PM
Wednesday: 9:30 AM – 11:00 PM
Thursday: 9:30 AM – 11:00 PM
Friday: 9:30 AM – 11:00 PM
Saturday: 9:30 AM – 11:00 PM
Sunday: 9:30 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Brunch
  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Wow, what an experience! I was thrilled by the flavor of the chicken and how fresh everything was. The staff were exceptional, especially the manager, who was helpful and seemed to care. The environment was vibrant and welcoming. Can't wait to return and try more items from their menu! " (*Curated Review*)

" I highly recommend El Pollo Loco for a quick meal! I had the two-piece meal with sides and it was fresh and flavorful. The pricing is reasonable, especially for the quality they deliver. Always love coming to this place. " (*Curated Review*)

" Traveled a bit out of my way just to come to this El Pollo Loco because I've heard good things. It delivered how I expected! The service was quick, food was hot, and I was satisfied with the amount. Will certainly be coming back when I'm in the area. " (*Curated Review*)

" My last visit was less than ideal. The staff seemed overwhelmed and my order took too long. When I finally got my food, it was lukewarm at best. I love the flavors of their food; I just wish they could improve their service. " (*Curated Review*)

" Tried their burrito bowl and I absolutely loved it! The portions were generous, and everything was flavorful. The service was quick, and I enjoyed the welcoming atmosphere. I would recommend this place as a great option for a quick meal. " (*Curated Review*)

Archived Reviews (624)

" El Pollo Loco is my go-to spot after a long day at work. The comfort of knowing I can rely on them for a quick yet delicious meal keeps me coming back. I've ordered their chicken bowl multiple times and it's always fresh and satisfying. " (*Curated Review*)

" I'm not a fan of fast food typically, but El Pollo Loco has changed my perception somewhat. The grilled chicken is tasty and, with the fresh salsa, makes for a great meal! The drive-thru was efficient, and my order was correct. I would definitely recommend for a quick bite. " (*Curated Review*)

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