Eastern Express
Chinese Restaurant
$
3.7
(176)
Eastern Express is a restaurant that struggles with maintaining food authenticity and quality. Despite occasional praise for service, many customers report dissatisfaction with the food being stale or not fresh, impacting their overall experience. Service inconsistency also detracts from a welcoming atmosphere.
Restaurant website: Website
Phone number: (301) 689-5370
Address: 109 E Main St, Frostburg, MD 21532, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was really hoping for a solid meal after hearing decent things, but what I received was far from that. My sweet and sour chicken didn’t have that distinct taste and was cloying. On top of that, the wings were undercooked, which left me feeling uneasy about my dining choice. I sincerely hope management addresses these issues. I'm apprehensive about visiting again. " (*Curated Review*)
" I wouldn’t come back here again. The food revolved solely around grease and lacked seasoning. The crab rangoon tasted stale, and I didn't finish half of what I ordered. On the plus side, the service staff were okay, but you can only overlook so much when the food is not up to par. I wouldn’t recommend Eastern Express to anyone seeking quality Chinese cuisine. " (*Curated Review*)
" Overall, my experience was mediocre at best. The food didn’t taste fresh, and I could feel the oil coating everything, which was disappointing. The service wasn't attentive either, leaving me watching my watch while waiting for my order. I was hopeful I could find a new go-to Chinese place, but I will be returning to my usual spot instead. " (*Curated Review*)
" Not impressed at all! I received my order late, and when it finally got to me, my sweet and sour chicken was mushy, almost like it had been sitting out far too long. The fried rice was overly greasy without much flavor. The only good thing about my experience was the friendly waitress. I won't return anytime soon. " (*Curated Review*)
" I can't express how disappointing my experience was with Eastern Express. When asked, the staff struggled to offer suggestions, and the food was a deflated version of what Chinese cuisine should be. The chicken was stale and lacked seasoning, almost as if it was pulled from the day before! I left feeling upset and disheartened. Not worth the visit! " (*Curated Review*)
Archived Reviews (142)
" I just can't recommend this place. The food I received was cold and tasted like it had been sitting out. The fried rice was particularly disappointing; it lacked flavor and didn’t have the usual vibrant colors. To make matters worse, the staff seemed disinterested. I’ve had much better experiences dining out, and I’d rather avoid this place altogether. It's unfortunate because I really wanted to like it. " (*Curated Review*)
" I visited Eastern Express after hearing some buzz about it, but I found it quite underwhelming. The decor felt outdated and the cleanliness left something to be desired. The food was what I imagine frozen Chinese meals taste like – bland and unappetizing. I had the beef and broccoli which was more like broccoli with a hint of beef. Even the rice was lackluster. I don't understand the positive reviews! I won't return unless there's substantial change. " (*Curated Review*)
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