El Pollo Loco

Mexican Restaurant $ 3.8Google (813)

El Pollo Loco offers a casual dining experience focusing on chicken dishes, with some customers appreciating the freshness and flavors of the grilled chicken. However, concerns about inconsistency in portion sizes and authenticity of dishes have been noted by patrons, suggesting room for improvement in maintaining a reliable dining experience.

Overall:

4.0

(662 reviews)

Authenticity:

3.9

Atmosphere:

4.0

Service:

3.7

Closed · opens 9:30 AM

Hours from Google · may not reflect holidays or recent changes

Restaurant website: Website

Phone number: (209) 839-8592

Address: 2442 Naglee Rd, Tracy, CA 95304, USAOpen in Google Maps

Opening hours

Monday: 9:30 AM – 11:00 PM
Tuesday: 9:30 AM – 11:00 PM
Wednesday: 9:30 AM – 11:00 PM
Thursday: 9:30 AM – 11:00 PM
Friday: 9:30 AM – 11:00 PM
Saturday: 9:30 AM – 11:00 PM
Sunday: 9:30 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" This Pollo Loco has become my go-to spot for grilled chicken. The flavors remind me of home-cooked meals and their sides are decent too. Although I sometimes face delays in service, the food quality makes it worthwhile. " (*Curated Review*)

1 year ago

" The quality of food at El Pollo Loco has improved since my last visit. The chicken was juicy and flavorful; however, the service was a little slow. The restaurant was clean and well-organized. I would return to try their new items that I heard about. " (*Curated Review*)

2 years ago

" I don't usually leave reviews, but my experience here was terrible. The line was long, the service was spotty and my food was missing important items. I don't think I will return unless they address these issues. " (*Curated Review*)

2 years ago

" I was really disappointed with my recent visit. The chicken in my burrito was extremely dry and lacked flavor. Also, I ordered extra guacamole and it was barely noticeable. I used to love this place but the last couple of visits have been a letdown. I hope they can fix these issues. " (*Curated Review*)

2 years ago

" I had a pretty ok experience here. The chicken was decent but didn't stand out from other places. Service was average and the ambiance was nice, which was a plus. I might come back to explore more options. " (*Curated Review*)

2 years ago

Archived Reviews (652)

" I recently had a dinner party and decided to order from El Pollo Loco. While everyone enjoyed the food, I was disappointed by the portion sizes compared to the price I paid. The flavor was there, but I expected more meat in my chicken dishes. " (*Curated Review*)

2 years ago

" I absolutely love dining at El Pollo Loco! The décor is warm and inviting, making it a great place for lunch. Each time I go, the staff is friendly and my food is always hot and tasty. " (*Curated Review*)

1 year ago
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