Taco Bell

Fast Food Restaurant $ 3.7 (587)


The restaurant has struggled with authenticity and service quality, according to customer feedback. Issues with order accuracy and food freshness have been commonly reported, leading to a lackluster dining experience overall.

Overall:

2.0

(481 reviews)

Authenticity:

1.4

Atmosphere:

2.3

Service:

1.8


Restaurant website: Website

Phone number: (260) 724-4700

Address: 639 N 13th St, Decatur, IN 46733, USA

Opening hours

Monday: 8:00 AM – 2:00 AM
Tuesday: 8:00 AM – 2:00 AM
Wednesday: 8:00 AM – 2:00 AM
Thursday: 8:00 AM – 2:00 AM
Friday: 8:00 AM – 3:00 AM
Saturday: 8:00 AM – 3:00 AM
Sunday: 8:00 AM – 2:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Unfortunately, expenses don’t mean you need to compromise quality. What used to be my spot for a quick taco meal has turned into something quite disappointing. I often face order errors, and the food is not up to par compared to other locations I've tried. A little consistency would make a huge difference. " (*Curated Review*)

" Quite possibly the worst service I have ever experienced at this Taco Bell. After ordering, I waited forever, and when I received my food, it was incorrect! The staff was rude and dismissive. I won’t be returning any time soon. Save yourself the hassle. " (*Curated Review*)

" Taco Bell doesn't seem to care anymore! I ordered online and when I arrived, they forgot half of my order. The girl at the counter was dismissive when I pointed it out. It's a shame because I used to really enjoy their food. Now it feels like a hit-or-miss situation. " (*Curated Review*)

" Let me tell you about my last visit to this Taco Bell. I arrived at 7 PM, and I ordered my favorites: the crunchwrap and tacos. The staff was disorganized, and I waited over 30 minutes just to get my food. When I finally got it, my crunchwrap was cold and quite honestly, gross. They need to step up their game quickly or they'll lose loyal customers like me. " (*Curated Review*)

" They really have to improve this Taco Bell. The order was wrong again, a typically common occurrence here, and I really don’t like how they rush through things. Overall, the food doesn't even taste as good as it used to. It's becoming a significant letdown. " (*Curated Review*)

Archived Reviews (471)

" I can’t believe how disappointing my Taco Bell meal was. The drive-thru line took forever, and then I received my burrito with no fillings! It was like a sad little tortilla! The staff could be more customer-oriented, but it seems like they don’t really care anymore. Kicking myself for not going to another place. " (*Curated Review*)

" I went to Taco Bell expecting a quick bite but ended up regretting my decision. The staff seemed more interested in chatting amongst themselves than serving customers. My order was wrong, and when I tried to get it corrected, they acted like it was a hassle. Disappointing all around! " (*Curated Review*)

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