Taco Bell

Fast Food Restaurant $ 3.8 (207)


Taco Bell serves fast food with a focus on convenience over authenticity. Despite some highs in food quality, many customers experienced issues with cleanliness and service, leading to an inconsistent dining experience.

Overall:

3.4

(177 reviews)

Authenticity:

2.0

Atmosphere:

2.7

Service:

3.1


Restaurant website: Website

Phone number: (317) 631-4604

Address: 1810 N Riley Hwy, Shelbyville, IN 46176, USA

Opening hours

Monday: 7:00 AM – 3:00 AM
Tuesday: 7:00 AM – 3:00 AM
Wednesday: 7:00 AM – 3:00 AM
Thursday: 7:00 AM – 3:00 AM
Friday: 7:00 AM – 3:00 AM
Saturday: 7:00 AM – 3:00 AM
Sunday: 7:00 AM – 3:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Every time I go through the drive-thru, I'm met with friendly staff who handle my orders efficiently! Taco Bell’s menu is vast and I really enjoy the newer items they've introduced. However, I do feel like some classic items are falling away, which is a bummer! On this visit, the combination of flavors was on point, but the restaurant itself felt a bit neglected. I hope they can improve cleanliness overall because the food is still pretty tasty and serves a quick bite to eat when you're in a rush! " (*Curated Review*)

" After hearing so much buzz around Taco Bell, I decided to give it a shot. I found their tacos be so tasty! Going for the classic soft taco, I couldn't help but smile at the flavors. However, the place could use a good clean-up. Seeing dirt buildup on the tables dampened my enthusiasm. The staff was nice enough but could have been quicker on the service end. I believe they have potential to be really good if they streamlined their operations and prioritized cleanliness. " (*Curated Review*)

" Taco Bell usually serves as my go-to for quick takeout. I recently had a nighttime visit, and the experience was decent. While I enjoyed my meal, I felt the staff was somewhat disorganized during peak hours. The burritos were good, but I think they need to ensure consistency. Some items were better than others, so I’m not quite ready to rave about it just yet! " (*Curated Review*)

" Taco Bell continues to be my go-to whenever I crave something quick and satisfying! I particularly enjoyed their Crunchwrap Supreme, which was loaded with all the right ingredients. However, the dining area could use some more attentive staff because I noticed sticky tables during my visit. The cashier made my experience pleasant, though, and the drive-thru service was rather speedy. I appreciate their affordable prices but would love to see more attention to cleanliness as the food is pretty good. " (*Curated Review*)

" Taco Bell seems to be prominent for late-night cravings; however, my last experience felt less than stellar. Ordering through the drive-thru was easy enough, but my food tasted cold upon pickup. Honestly, the service was slower than expected compared to what I’m used to. It lacked the excitement flavors I anticipated. I think I may try a different location next time since my expectations weren’t met here. " (*Curated Review*)

Archived Reviews (167)

" Let me start by saying I used to be a huge fan of Taco Bell, but my last experience was a letdown. I placed a mobile order and waited significantly longer than expected. When I finally received my food, the burrito was poorly constructed, and I found myself wishing for the old recipes that had more character. It felt like the ingredients have diminished in quality over time. I hope they can bring back some of the old favorites in their original glory. For now, I might skip Taco Bell for a while. " (*Curated Review*)

" Having spent numerous evenings enjoying Taco Bell’s fast food offerings, I have to say that this last experience wasn't as stellar as I'd hoped. I ordered a cheesy fiesta potatoes item, expecting robust flavors, yet felt it was lackluster. The staff seemed more preoccupied with their phones instead of serving customers effectively. Honestly, I think it’s time for them to revamp their customer service approach while ensuring that flavors pack a punch. It would make a huge difference in customer satisfaction. " (*Curated Review*)

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