China East
Chinese Restaurant
$
3.4
(176)
China East has struggled with consistency in both food quality and customer service, as evident from various reviews. While some diners appreciated the authentic taste of certain dishes, many criticized the overall service and dining experience, highlighting issues like rude staff and inaccurate orders.
Closed · opens tomorrow 11:00 AM
Hours from Google · may not reflect holidays or recent changes
Phone number: (860) 423-1606
Address: 135 Storrs Rd H, Mansfield Center, CT 06250, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I really wanted to love this place, but sadly it didn’t live up to my expectations. I ordered takeout and it was over an hour late. When I finally got my food, the dumplings were cold and the chicken was tough. The staff didn’t seem to care when I called to inquire about my order. I feel like I wasted my money. " (*Curated Review*)
" I had high hopes for this place because I’ve heard good things, but my experience was disappointing. The hot and sour soup was more oil than soup, and my sweet and sour chicken tasted like it had been sitting under a heat lamp for hours. Service was lackluster, and the staff seemed overwhelmed and disorganized. I won’t be back. " (*Curated Review*)
" This restaurant has potential but needs major improvements across the board! The food came quick but was of terrible quality—dry and lacking flavor. The staff could use more training in customer service as well, considering they were not friendly at all. Hopefully, they can turn this around! " (*Curated Review*)
" Genuinely appalled. The general tso’s chicken was more like general cold chicken. It had no flavor whatsoever. When I asked the staff for help, they were dismissive and rude. I’d rather eat cardboard than experience this again. " (*Curated Review*)
" Wasn’t impressed. The portion sizes were small for the price I paid, and the food lacked any flavor or authenticity. The service was cold, and I got the impression they were doing me a favor by serving me. I won’t return again. " (*Curated Review*)
Archived Reviews (142)
" I wanted to enjoy my meal here, but everything was just wrong. The rice was dry, the chicken was chewy, and I was given the wrong order altogether. The service was unhelpful, and I felt that it wasted my time. " (*Curated Review*)
" Disappointing! Ordered sweet and sour chicken, but it arrived undercooked and the sauce was sticky and overly sweet. Couldn’t even finish my meal. The service was rude when I complained. " (*Curated Review*)
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