Chipotle Mexican Grill
Mexican Restaurant
$
2.4
(85)
Chipotle Mexican Grill in Medfield faces significant challenges, particularly with service and consistency. While the authenticity of the food is generally retained, many customers report ongoing issues with portion sizes and service quality. Despite the restaurant's newness, the experience has been marred by complaints about missing ingredients and staff training, leading to a lack of customer satisfaction.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (774) 403-5071
Address: 250 Main St, Medfield, MA 02052, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Visited this location on a busy Friday evening, and it was a nightmare. The staff seemed overwhelmed and incapable of handling even the most basic orders. My quesadilla took forever, and when it finally arrived, it was burnt and barely edible. Additionally, they were out of several key ingredients. I wish I had gone to the Chipotle downtown instead; definitely not worth the hassle. Save yourself the trouble. " (*Curated Review*)
" As a frequent Chipotle customer, I had to try this new location. The staff were friendly, but the service was incredibly slow. I watched as they struggled to complete simple orders and ended up leaving after 20 minutes of waiting. When I was finally served, my food was lukewarm. I really want them to succeed, but they have a long way to go. I can’t recommend it yet. " (*Curated Review*)
" I've noticed major inconsistencies at this Chipotle. Some visits, the staff are polite and helpful, while other times, they seem overwhelmed and disorganized. My last trip was filled with negativity—the drink machine was broken, and the bathrooms were unkempt. I hope they get their act together soon because I’m invested in supporting them. " (*Curated Review*)
" I went for lunch because this Chipotle is close to my job. However, I was met with a messy restaurant, rude staff, and an extremely long wait. My burrito was small and not even wrapped properly—half of it fell out over the counter! I cannot recommend this Chipotle at all. I’ll definitely be going back to my regular location across town. " (*Curated Review*)
" Having been to various Chipotle locations, I thought I'd check this one out since it opened. Unfortunately, it was a regrettable visit. I was promised fresh ingredients and quick service, but the reality was completely different. The atmosphere felt chaotic, with staff seemingly overwhelmed. I won’t be rushing back anytime soon based on my experience. " (*Curated Review*)
Archived Reviews (70)
" I kept hearing bad things about this place, but I had to see for myself. I ordered the chicken bowl, and it was honestly one of the worst experiences I’ve had at a Chipotle. The chicken was dry, and the portions were pitiful. I really wanted it to be good! Such a letdown considering the time and money I put into my visit. I don’t think I’ll return. " (*Curated Review*)
" Not a very good experience. I expected better quality and portion sizes at this new Chipotle location. The steak in my burrito was overcooked and tough. I tried to ask the staff for help, but they were dismissive and unhelpful. Overall, I don’t believe I’ll be back here in the near future. " (*Curated Review*)
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