Sbarro
Pizza Restaurant
$
3.3
(94)
Sbarro is generally recognized for its fast food service offering pizza and Italian-American dishes. Many customers express disappointment regarding the freshness and quality of the food, indicating a decline in authenticity over time. Service experiences vary, with a mix of positive and negative comments on staff behavior. Value for money also attracts criticism, making overall customer satisfaction inconsistent.
Closed · opens 11:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (231) 929-3951
Address: 3200 W South Airport Rd, Traverse City, MI 49684, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I frequent Sbarro often because it's a convenient stop during my shopping trips. Although there's been a few hits-and-misses regarding food quality, I find their chicken alfredo pasta to be alright most of the time. On this occasion, the sauce was surprisingly flavorful. The ambience of the food court is fine for what it is. I often consider Sbarro as a not-so-secret weapon for a quick bite, even if it's not the best. " (*Curated Review*)
" My family and I decided to stop by Sbarro during our mall trip, and it turned out to be quite an enjoyable lunch! The staff was lively and engaged, and they even suggested adding additional toppings to our pizzas. The food was fresh, though I did find the crust a bit thick for my taste. Still, this was one of the better Sbarro experience I've had, and I would recommend it if you're looking for something quick while shopping. " (*Curated Review*)
" Finally tried Sbarro for the first time and was a bit underwhelmed. The pizza crust was chewy in a way that didn’t sit well with me. It felt overcooked on the edges yet undercooked at the center. I didn't care for the flavor either. The best part of the visit was the cheerful staff, but unfortunately, they couldn't save the meal. I would not prioritize returning here. " (*Curated Review*)
" What a wild experience! I ordered a veggie pizza for lunch, and the toppings were fresh and plentiful. I also appreciated the friendly demeanor of staff members. My pizza came out piping hot, and I loved the atmosphere of the bustling food court. It's a great spot to grab a bite if you're on the go. While a bit on the greasy side, I'd say it's a solid 4. Just keep in mind you might want to stick to classic options. " (*Curated Review*)
" Every time I pass by Sbarro in the mall, I feel tempted to grab a slice of their pizza. However, every visit has been a mixed bag. The last time, the empty crust left too much to be desired, while some of the toppings tasted stale. I think they could definitely improve on freshness. As for the service, it was adequate, but the staff walked around as if they were simply going through the motions. Overall, it was decent mall food, but I believe they can do better. " (*Curated Review*)
Archived Reviews (77)
" I was pretty excited to try Sbarro for the first time, and despite some reservations after reading various reviews, I still gave it a shot. I ordered a slice of pepperoni pizza; while the flavors were decent, it lacked the doughy texture I associate with authentic pizza. Service was manageable but not engaging. I would argue it's decent mall food, but not the ideal pizza experience you'd hope for. " (*Curated Review*)
" I recently visited Sbarro and ordered a classic cheese pizza. It was quite greasy, and I didn't find it very appealing. The service was routine, not particularly rushed or attentive. I do appreciate their effort and the friendly atmosphere in the mall, but the food didn't hit the mark this time. If you're in a rush, it might suffice, but I won't go out of my way again. " (*Curated Review*)
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