Hartz Chicken Buffet

Chinese Restaurant $ 3.7 (580)


Hartz Chicken Buffet offers a mix of southern comfort food that resonates well with fans of this cuisine. Some customers appreciate the authenticity of the fried chicken and side dishes, while others feel the food quality has declined over time. Service quality is often seen as inconsistent, but the affordability and portion sizes are generally praised.

Overall:

3.6

(476 reviews)

Authenticity:

3.5

Atmosphere:

3.4

Service:

3.6


Restaurant website: Website

Phone number: (334) 298-6650

Address: 1180 US-280, Phenix City, AL 36867, USA

Opening hours

Monday: 11:00 AM – 9:00 PM
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 11:00 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Coffee

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" What a ride! Hartz Chicken Buffet has both highs and lows. The fried chicken here remains one of my absolute favorites, with that crispy skin giving way to juicy meat. However, I was less impressed with the sides lately; they felt lackluster and not fresh. I also experienced a long wait for my food on one visit and the waitress seemed unusually stressed out. I still give it a decent score because the chicken is just that good! " (*Curated Review*)

" Hartz Chicken Buffet has become a bit overrated for me. When I first visited, I found the chicken to be incredibly good, but my latest visits haven't been the same. The chicken tasted greasy, and many sides just didn’t feel homemade. The service was fair, but the staff seemed overwhelmed by the crowd. I don't think I’ll return anytime soon unless I hear significantly better reviews in the future. " (*Curated Review*)

" I stopped by Hartz Chicken Buffet with my family, and I must say the experience was quite underwhelming. The chicken was overcooked, and I found it lacking the juicy flavor I expected. The atmosphere didn't help much either; it felt a bit outdated and could definitely use a refresh. The one highlight was the quick service from the staff, but I wouldn’t recommend it unless they improve the quality of the food. " (*Curated Review*)

" I had a delicious meal at Hartz Chicken Buffet recently! The chicken was fresh and flavorful; I couldn't get enough. I also enjoyed the fried okra, although the portions were a bit small compared to other buffets. The peach cobbler has its ups and downs, and while the flavor was excellent, I found it a little doughy for my taste this time around. Overall, I had a great time, and I plan to return soon! " (*Curated Review*)

" I've been visiting Hartz Chicken Buffet for several years, and I have to say it has gotten a bit disappointing. The fried chicken was still good, but the last few times I went, it seemed like it hadn't been kept warm. The sides are often mediocre; I wish they would step up their game! I appreciate their friendly service, but cleanliness could improve too. I hope they bring back the quality I remember. " (*Curated Review*)

Archived Reviews (466)

" Hartz Chicken Buffet is a gem in disguise! Despite a few cleanliness hiccups, the food was truly heartwarming and reminded me of my grandmother's cooking. Loved the fried chicken and peach cobbler—a great combo, despite others complaining about it being too doughy. I also appreciated the staff's friendliness. It was relatively busy, but they handled it well. Looking forward to my next visit! " (*Curated Review*)

" Had a large group for lunch at Hartz Chicken Buffet, and overall, I think they did a decent job. There was enough variety for everyone, from fried chicken to green beans, though some felt stale. We encountered a few hiccups with orders and slow service, but the friendly nature of the staff made it less frustrating. Just wish the food was fresher for the price we paid. " (*Curated Review*)

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