Chipotle Mexican Grill
Mexican Restaurant
$
3.8
(859)
Chipotle Mexican Grill at this location has come under heavy criticism for inconsistent service and poor quality food. While many patrons appreciate the authenticity of the cuisine, various reports of improper food handling and cleanliness concerns have surfaced. Recurrent issues with order accuracy and insufficient portion sizes have also disappointed long-time customers.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (410) 848-2143
Address: 631 Baltimore Blvd, Westminster, MD 21157, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My last trip left me scratching my head. I ordered a steak burrito but got chicken instead, and it took so long to get the attentiveness of the staff. When I finally got the correct order, they had haphazardly packed a whole avocado that was completely hard, which felt like a terrible waste of money. Cleanliness was also a big concern, as the counters were grimy. I don't think I will be back here anytime soon. " (*Curated Review*)
" I visited Chipotle on a particularly busy Saturday and was amazed at how chaotic everything felt. There were dirty tables, littered napkins on the floor, and the staff was hardly paying attention. My order took almost 20 minutes, but when it arrived, it was prepared incorrectly and missing items I paid extra for. I decided to speak to a manager, but she seemed apathetic to my complaints. It’s a shame because it used to be one of my favorite places to eat. " (*Curated Review*)
" I usually enjoy my Chipotle visits, but after this last experience, I may need to think twice. The staff seemed inexperienced and overwhelmed, some of in which did not even bother to say hello. I love the guacamole, but it came with a couple of whole, hard avocados inside, which completely ruined the experience for me. Cleanliness needs to be improved dramatically. " (*Curated Review*)
" My experience was one to forget. The rice was undercooked, and my endeavor to find a clean table felt futile. My burrito bowl had way too much rice and not enough of the actual toppings I enjoy. Just a complete letdown from what I hoped would be a reliable lunch spot during my workweek. " (*Curated Review*)
" I've had a variety of experiences at Chipotle, but none quite like this. It’s been a series of mistakes, from unfilled orders to cold food. I expected better for the prices they charge. Sadly, not coming back to this location unless there are drastic changes. " (*Curated Review*)
Archived Reviews (689)
" It's hard to find a more disappointing restaurant experience than what I've had here. Each visit is riddled with issues, from cold food to mistakes on my order. The staff seems overwhelmed or just uninterested in providing good service. Would recommend avoiding this place altogether if you value both quality and service. " (*Curated Review*)
" After waiting an unacceptable amount of time, I got my food all wrong. I had asked for no beans, and they included them in my bowl anyway. The waiting staff seemed uninterested, and the cleanliness of the restaurant was appalling. It’s clear that this location is suffering immensely from management problems. " (*Curated Review*)
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