Sarku Japan
Japanese Restaurant
$
4.3
(183)
Sarku Japan is a popular dining spot known for its quality teriyaki dishes and generous portions, though some customers have noted fluctuations in food quality and service. Despite this, many patrons appreciate the freshly made meals and return for the delightful flavors, showcasing a strong inclination towards its authenticity, especially in terms of the chicken teriyaki which is frequently praised.
Closed · opens tomorrow 10:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (304) 342-6688
Address: 3023 Charleston Town Center, Charleston, WV 25389, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Sarku Japan is one of those places I always consider when visiting the food court—typically, I find it to have good food and decent service. The chicken teriyaki is always good, although prices keep increasing which is a bummer. Just like many food options, you have to strike a balance between quality, quantity, and price when dining out in a mall. Overall, it’s a solid choice and is usually consistent, though I wish for larger portions. " (*Curated Review*)
" I recently visited Sarku Japan for the first time, and I must say, I was quite impressed. The teriyaki chicken was packed with flavor, and it was clear that the ingredients were fresh. I ordered a combo, and the amount of food was perfect for my appetite. My only complaint would be the slight wait during lunchtime, but considering how busy they were, it was understandable. Overall, a great experience that I will repeat! " (*Curated Review*)
" My experience at Sarku Japan was a mixed bag. I encountered some delays with my order. The food was decent but didn’t stand out as much as I had hoped. I tried their chicken teriyaki, and while the flavor was solid, I was left feeling a little disappointed due to small portions. I think they have potential, but consistency is key. I may return, but I wouldn't recommend it wholeheartedly to others yet. " (*Curated Review*)
" Fantastic experience every time I visit! The atmosphere is bright and clean, which makes for a pleasant dining experience. I love the ginger salad that comes with the meal; it's always fresh and a perfect start! The portion sizes are more than enough to fill me up, and the staff has been nothing but accommodating. My only complaint would be wanting more locations or at least a drive-thru because I crave their teriyaki chicken often! Definitely a favorite in the food court! " (*Curated Review*)
" My family and I visited Sarku Japan frequently when it first opened, drawn by its rich and immersive flavors that were reminiscent of authentic Japanese cuisine. Over time, while we continue to love their chicken teriyaki, we noticed a dip in the quality of service. One time, our order was taken incorrectly, and we had to wait for our meal to be remade. This kind of thing has happened before, which is a little disheartening compared to our earlier experiences. Overall, we appreciate their effort and hope they can improve service consistency because the food is truly good when it's at its best. " (*Curated Review*)
Archived Reviews (148)
" My visit to Sarku Japan wasn't what I expected. I had high hopes, but the flavor was just average. The chicken teriyaki didn't seem authentic enough, and it lacked that rich flavor I enjoy from other places. The service was prompt, but the staff seemed overwhelmed. I wonder if I just hit them on an off day. I'm not sure if I’ll come again right away; maybe I’ll give it another chance down the line. " (*Curated Review*)
" Sarku Japan continues to impress me with their delicious chicken teriyaki! Every time I visit the mall, I make it a point to grab a meal here. The portions are quite generous, and I love that I can see the food being prepared fresh right in front of me. Highly recommend ordering extra sauce, as it really enhances the flavor. I would absolutely recommend this spot to anyone looking for quick, tasty Asian cuisine! " (*Curated Review*)
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