Chipotle Mexican Grill
Mexican Restaurant
$
3.2
(342)
Chipotle Mexican Grill has garnered mixed reviews, particularly regarding the authenticity and freshness of the food, alongside inconsistent service. Some customers commend the authenticity of the flavors, while others express disappointment in the food quality and portion sizes. Cleanliness and atmosphere issues have also been noted, impacting the overall dining experience.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (803) 469-0250
Address: 1286 Broad St, Sumter, SC 29150, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited this Chipotle after receiving numerous recommendations, but I walked away unimpressed. The food tasted average at best. It wasn't bad, but nothing stood out, especially considering the price. The staff seemed rushed and frazzled, which might explain the subpar quality of my burrito. I felt as if nobody wanted to be there. I’m skeptical about returning unless I hear significant changes have been made. " (*Curated Review*)
" I usually love going to Chipotle but this particular location leaves a lot to be desired. From the moment I walked in, it felt unwelcoming. First off, they were out of half the ingredients I wanted, which really impacted my meal choice. When I finally made my selection, the portion sizes were noticeably small, and I felt cheated for what I paid. The atmosphere was lackluster, and I left feeling regret about my decision to dine there. I hope they can improve their inventory management in the future. " (*Curated Review*)
" I can't stress how disappointing my last trip to Chipotle was. The burrito I ordered tasted overly salty and contained barely any protein at all. I frequently check my portion sizes, and I was shocked when I weighed them. The service was alright but not exceptional. Plus, the restaurant was rather dirty with food left out on the counters. The quality needs improvement if they want to keep their loyal customers. It’s a shame because I love Chipotle, just not this location. " (*Curated Review*)
" I love Chipotle, so I was more than excited to try this branch. Unfortunately, it didn't live up to my expectations. The staff appeared overworked, and it showed in the food. My burrito was barely filled and mostly rice, which was disappointing considering the price. The vibe of the place was okay though; I liked the interior design. If they can improve their staff training and quality control, it could become a great Chipotle! " (*Curated Review*)
" My experience here was quite good. Although I had to wait a little longer for my food, the staff were friendly and made great suggestions for my order. The ingredients were fresh, and everything tasted good, however, I thought the portions were a bit small for the price. The environment felt inviting, and I enjoyed my meal overall. I’d come back again if I’m in the area. " (*Curated Review*)
Archived Reviews (275)
" I’ve been to this location several times hoping for a better experience, but it never seems to improve. The cleanliness is inconsistent, and there’s often a long wait even when the restaurant isn’t busy. Last time, I ordered a veggie bowl, and it was tasteless. I hope they can get their act together because I do enjoy Chipotle elsewhere. " (*Curated Review*)
" I’m not sure if I’ll come back to this location. I’ve had too many consistent issues: poor service, missing ingredients, even cold food on one visit. I understand things can go wrong, but this just seems systemic. The atmosphere felt rushed and uninviting, and I believe the management needs to step in to improve operations. " (*Curated Review*)
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