Fazoli's
Restaurant
$
4.1
(843)
Fazoli's is a fast-casual Italian restaurant that offers freshly made dishes, with many customers noting the taste and quality of the food. While the authenticity varies, some dishes stand out for their richness and flavor. However, service quality can be inconsistent, and the atmosphere, though clean, sometimes lacks warmth.
Restaurant website: Website
Phone number: (502) 543-4058
Address: 210 Paroquet Springs Dr, Shepherdsville, KY 40165, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" We had a family outing at Fazoli's, eagerly anticipating some quick Italian food. The staff was welcoming and efficient, and our food came out fairly quickly. I ordered the veggie pizza, which had a decent topping ratio and a nice crispy crust. Afterward, we indulged in some desserts, including their chocolate cake. While we faced a couple of hiccups with our order, as a few things were missed, the overall vibe was jovial, and we enjoyed ourselves. I would say it's a great spot for families looking for an affordable meal. " (*Curated Review*)
" Decided to order from Fazoli's during my lunch break. The menu was extensive; this made choosing difficult! I went with their classic spaghetti and meatballs. What I enjoyed most was how the meatballs were juicy and flavorful. The marinara sauce was okay, but it could have used a bit more kick. Service was prompt, and the environment was clean. I was pleasantly surprised and left with a happy stomach. Would return for sure next time I need a speedy meal! " (*Curated Review*)
" Fazoli's remains a classic favorite when I'm in the mood for American-Italian. The kids Mealtime is particularly impressive, with new engaging activities for children while parents can enjoy a meal in peace. I ordered the baked ziti, and it was cheesy and filling. The garlic breadsticks were soft and buttery, just as they should be. Staff was quick to refill my drink, though they could have checked on us more frequently. Overall, a solid family-friendly spot. " (*Curated Review*)
" A co-worker suggested trying out Fazoli's after hearing me complain about fast food monotony. I’m glad I did! I had the baked spaghetti, which was packed with flavor and texture. I loved the cheesy topping. The restaurant was obviously busy yet nothing felt rushed. The servers were very polite and handled our orders just as well. It's a great option if you want something quick and comforting. I must admit, I’m curious about their desserts for next time. " (*Curated Review*)
" Honestly, I wish I could give a better review for Fazoli's, as I was genuinely looking forward to it. I had the spicy baked ziti, but it was bland and uninspiring. The chili flakes just didn’t spice it up enough. Service felt rushed, and I also noticed that some tables were left unclean for way too long. I get it; the restaurant was busy, but cleanliness is essential. Not sure if I'd go back anytime soon. " (*Curated Review*)
Archived Reviews (676)
" Fazoli's is a place I occasionally visit while on-the-go. Their service is quick, which is a plus; however, the food has had its ups and downs. This time, I had the parmesan-crusted chicken, which was decent but nothing special. The ambiance was friendly but lacked character. I hoped for more vibrant decorations. Regardless, if you're looking for a basic meal, this spot checks the box for being quick and satisfactory. " (*Curated Review*)
" I must say, my experience at Fazoli's was quite inconsistent. At times, I enjoyed a hearty plate of spaghetti, which was delicious and filled with flavorful marinara sauce. However, other instances left me scratching my head; once, I received a 'Caesar salad' that looked more like a pile of limp lettuce, which disappointed me deeply. The staff, while friendly, seemed overwhelmed during the lunch rush and missed a few things I had asked for. I believe in giving places like this a second chance, so I'll probably visit again to see if I get a better meal next time. " (*Curated Review*)
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